Book Enterprise Rent-A-Car car rentals in Ventura

Reviews for Enterprise Rent-A-Car in Ventura

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

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Poor

1

2.0

Enterprise needs to get their program together. We reserved a vehicle and then received a call from the local rental office telling me they do not have the vehicle. So, we called again only to have the registration confirmed a 2nd time. when we arrived, they said they did not have the vehicle. We received a confirmation number twice!! no vehicle, so yes i am not satisfied. this place is a joke, and I will let everyone know how screwed up they are, if i am asked of course, i am not going out of my way to bash this poorly ran company.Reviewed 13 Mar. 2023

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10.0

Pros:Drop off was easyCons:I wish Enterprise offices would stay open longer on SaturdaysReviewed 7 Jun. 2021

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6.0

Pros:Easy pick up and drop offCons:I informed Enterprise about the car having a colony of ants that made their way inside the vehicle the entire three hour drive to our destination and I was told that it happens if the car is sitting out for long or not being rented.. They said it’s happened before so I question why this would happen again.. If this wasn’t the first time, they should have thoroughly inspected the car before renting it. Also, I mentioned that my friend had a minor allergy to cat fur because every time she got in the car, she would start sneezing and her eyes reddened. Thankfully she was mildly allergic so we were able to get some allergy medicine but it just made me question their overall inspection and cleaning process with their vehicles. The car itself kept glitching on us and kept showing an error message about a sd card being removed. We tried calling them about it but the automated message would say they were closed when their website said they were open. It was bothering to be asked what we wanted from them to make up for the inconveniences... We only wanted a car that wasn’t infested by ants and was thoroughly cleaned and inspected before renting out to people.Reviewed 12 Aug. 2020

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2.8

Pros:NothingCons:They were not clear about my days after being upgraded and then over charged me for keeping the car too long when I was told I’d have a the car for a full weekReviewed 10 Jun. 2020

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10.0

Pros:Awesome staff in Ventura.Cons:Honestly the only thing that could ha e been better had nothing to do with the branch, only the malfunctioning vehicle which is not their fault.Reviewed 13 Jul. 2019

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10.0

Pros:Loved the upgradeCons:NothingReviewed 25 Feb. 2019

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10.0

Super Easy And QuickPros:Easy to pick up, easy to drop off, expedience is key!Reviewed 9 Dec. 2018

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10.0

Excellent staffPros:Best experience at the Office on Victoria in Ventura, CA. They were friendly, accommodating, ready to assist. Easy check in and out.Reviewed 10 Apr. 2017

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10.0

Thumbs upPros:Friendly, accommodating , no long waitsReviewed 4 Apr. 2017

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10.0

Super friendly and helpfulPros:Awesome, super helpful, efficient, and courteous staff. They went out of their way to ensure I was taken care of and were respectful of my time and patience. I couldn't give them a higher rating.Reviewed 11 Jan. 2017

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6.0

The agent was friendly but had to wait a long timePros:The two gentlemen working were doing their best and were friendly and trying to be proactive. I overheard them calling future reservations to let them know it would be a wait as they were short cars. I would have appreciated that call.Cons:I had to wait quite a while 45 min to get my car. I also had my baby with me. I rented a car seat as well which they didn't end up having on site and had to get it from another location- so another wait.Reviewed 4 Nov. 2016

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9.6

Great customer servicePros:Employees were very helpful and accommodating. Was taken care of on a Friday night before Labor Day despite accidentally making a reservation at another location. Was given a free upgrade, too.Reviewed 7 Sep. 2016

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• Has the Enterprise Rent-A-Car rental car policy in Ventura changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Ventura?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Ventura.

• How many car rental locations does Enterprise Rent-A-Car have in Ventura?

  Enterprise Rent-A-Car has 2 rental locations in Ventura. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Los Angeles airport (LAX)?

  No (According to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes