Find reviews that mention:
8.0
very kind employee at the desk. he was the best part of the experience.Reviewed 18 Mar. 2022
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10.0
Pros:Fast and very friendly.Cons:Was perfect.Reviewed 11 Sep. 2020
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9.6
Pros:Great staff. Easy, fast pick up and drop off.Cons:If it could have cost a little less??Reviewed 31 Aug. 2020
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5.2
Pros:The car was fine.Cons:The problem was they tried to charge me double price and still charged me more then I was quoted.Reviewed 2 Dec. 2019
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10.0
Pros:Helpful and friendly staffs.Cons:Complementary shuttle.Reviewed 3 Jul. 2019
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4.4
Pros:Convenient location.Cons:Dropoff was unfriendly, accusatory. Asked for a gasoline receipt for proof of fillup even though the tank was full.Reviewed 12 Nov. 2018
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6.8
Odd vendorPros:Car was usual Budget quality and cleanliness thanksCons:Vendor suggested that had we arrived one minute after 4, we would not have been able to pick up the rental and yet made no effort to call the contact number to advise that the 4M pickup was the very latest possible. Also seemed to have trouble verifying the license and commented that I might need my passport. Having rented from Budget many times with the same license, I was surprised.Reviewed 9 Jan. 2018
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2.0
Pros:NothingCons:Horrible customer serviceReviewed 30 May 2017
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6.0
Pros:The price. It was cheap to pock it up in Ventura and returning it in Los angeles. Also, the staff was very kind.Cons:The car was dirty. When i picked it up it has a cup of coffee and candy wrap inside.Reviewed 26 Mar. 2017
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2.0
OverchargedCons:The agent didn't tell me I would be charged for mileage on top of my normal charge. Very unusual & I won't rent from budget again unless the charges are reversed.Reviewed 9 Jun. 2016
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7.6
Pros:Friendly staff, decent carCons:We did not realize that insurance was not covered in the original price listed, so we had to make a last minute decision to include insurance and this doubled the cost. It was stressful to have to make that decision on short notice and the price was much higher than we would have even considered going in.Reviewed 20 Feb. 2016
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5.2
EXPENSIVEPros:It was really easy the dropoff procedureCons:I told in my reservation to return the car until 3 pm and aparently they had someone waiting for my car since noon.Reviewed 9 Feb. 2016
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