4.0
Pros:The drop off was not easy at all. Was able to pick a time slot to drop off the car at 6pm not knowing the location actually closed at 4pm. Staff did not tell us the procedures for the after hours drop off. My husband went all the way there, then had to come back and we had to call the Enterprise help line to have them tell us how to drop off the car after hours.Cons:Communication with staff about drop off procedures especially after hours.Reviewed 17 May 2021
review from![kayak]()
9.6
Pros:Staff was friendly and despite my booking the wrong day, let me rent the same truck for the same price.Cons:This is just all Enterprise Car Rental's in general, but they don't require the person returning the car to fill the gas tank to the top and just bring it back the way it was. I always find that harder to do.Reviewed 22 May 2020
review from![kayak]()
8.0
Pros:Convenient locationReviewed 1 Dec. 2019
review from![kayak]()
8.0
Pros:Customer serviceReviewed 1 Dec. 2019
review from![kayak]()
10.0
Helpful & AccomodatingPros:After we saw the car that we were getting, we asked if they had any larger cars available. They found something we liked, and allowed us to upgrade. In addition, they advised us not to use our credit card insurance, but either use our own car insurance or buy theirs. Thankfully, we did not need it, but I appreciated the advice.Reviewed 1 Jan. 2019
review from![kayak]()
10.0
Pros:Very friendly and attentive staff. Speed of pick up and serviceReviewed 7 Oct. 2018
review from![kayak]()
10.0
Pros:The customer service young man was extremely helpful and made the rental quick and easy.Cons:The rental car was spotless and ran beautifully.Reviewed 17 Jun. 2017
review from![kayak]()
10.0
Pros:Every one at the Office was so nice, friendly and helpful. I especially liked the courtesy ride back to my house.Reviewed 19 Apr. 2017
review from![kayak]()
7.2
ConvenientPros:This location is convenient and close to home, better than going all the way to the airport. Daily rental rates were very reasonable. Car had average comfort.Cons:Daily insurance rates for collision were sky high and more than the daily rental rate on the car... sort of a rip off! Car needed an oil change, wiper fluid, and one parking light was out... this should have been checked before renting the car! Car suspension also was very rough, almost like riding in a truck at times. Drop off was in a used car lot, there was not place to park, and there were no designated spaces for Enterprise cars.Reviewed 18 Apr. 2017
review from![kayak]()
10.0
Easy rentals and great servicePros:Great service and easy to work with. They walked me through the entire rental process and also followed-up afterwards with a confirmation that my rental was complete. Overall, exceptional service and great people.Cons:Nothing was bad! Everything went great and I was very pleased.Reviewed 29 Dec. 2016
review from![kayak]()
10.0
Pros:I was in and out in less than 10 minutes and the car was exactly as described.Reviewed 27 Nov. 2016
review from![kayak]()