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10.0
Great service.Reviewed 29 Oct. 2022
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9.6
Pros:Staff was very friendly. Great COVID19 precautions in place. Fast service.Cons:We found some items behind one of the seats in the car when cleaning it out to return it that must have been from previous renters. To be fair we hadn't noticed them the whole time we had the car, and they were in there pretty deep, but a more thorough clean out by enterprise would give me greater peace of mind.Reviewed 25 Sep. 2020
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9.6
Pros:Staff was friendly, great COVID-19 procedures in place!Cons:We found some items behind one of the seats in the car when cleaning it out to return it that must have been from previous renters. To be fair we hadn't noticed them the whole time we had the car, and they were in there pretty deep, but a more thorough clean out by enterprise would give me greater peace of mind.Reviewed 25 Sep. 2020
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10.0
Pros:Pick up and drop off was quick and easy. Staff went through the car to make sure everything was clean and gave a quick tutorial on how things operated in the car.Reviewed 4 Jul. 2020
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10.0
Pros:EverythingCons:NothingReviewed 3 Jun. 2019
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10.0
Pros:Michael the branch manager was very helpful and very engaged. I felt very welcomed. Super easy process.Reviewed 1 Apr. 2019
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7.2
Cost can always be lower.. but the miles are not on my carPros:Plenty of room, got an up grade because yhay didn't have what i asked for.Cons:Car was a bit bigger a bit more on gas than asked for so gas was a bit more.Reviewed 13 Nov. 2018
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9.6
Pros:Excellent staff. Very professional!Cons:Nothing.Reviewed 11 May 2018
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2.0
Ross is not a boss!Pros:I liked Gerald who came to the rescue was very nice and attentive. Thank YouCons:I did not like Ross, he was rude and did not have customer service skills. I believe that he is racist.Reviewed 23 May 2017
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10.0
Flexible!Pros:I had to move up my rental time an hour which was no problem and then returning the car I returned it an hour later than planned due to road conditions but they have a 1 hour leeway so wasn't charged an extra day which I was happy about.Cons:You don't find out which car you get until you arrive but it was a Hyundai Sonata and got 35 mpg which was fantasic.Reviewed 20 Mar. 2017
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10.0
Great rentalPros:The guys at Enterprise were so nice and friendly. The truck was clean and ready. It didn't take long to process. Would rent from here again.Reviewed 14 Feb. 2017
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5.6
Cons:The Greenfield location is not at the airport, nor do they have a shuttle to that location from the airport, but my reservation clearly said it was at the airport. The Enterprise location at the airport was able to get me a car for close to the price I booked, but it still cost a little more plus caused me extra stress. No problems with drop off in Chicago.Reviewed 8 Feb. 2017
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