2.0
Pros:Kayak was not clear I need to bring a printed letter from my credit card re insurance. The price doubled when I went ti pick up the carCons:More clear about termsReviewed 1 May 2021
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2.0
Pros:The car wasn’t available. I booked one and they said they did not have it in stock.Cons:Look aboveReviewed 31 Mar. 2021
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2.0
Cons:They could have had a car at all.Reviewed 23 Feb. 2021
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3.6
Pros:NothingCons:Everything, they charged what they wanted, leaving you no option with the insurance. Car was in very bad shape, not cleaned and without gasoline I will never rent a car again with them (Europcar)Reviewed 5 Feb. 2019
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2.4
Beware of all Europcar costs and tricksCons:When presented my credit card with collision coverage, Europcar staff told me that to make it valid I needed to have a letter of proof of insurance signed/stamped by some kind of Mexican authority.... really?? How they expect foreigners to get that?? At the end I payed double of my quote for all this tricks and hidden feesReviewed 11 Jul. 2018
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5.6
Ask about insurancePros:Chetumal is a small airport and the pick up drop off is convenient and easy.Cons:Be aware of insurance requirements in Mexico. If you have a credit card that provides rental car insurance they will require a letter for confirmation from credit card company. If you do not have a letter they will not rent you the car without purchasing insurance. The cost of insurance depends on the value of the car and is minimum $200 USD. They do not indicate that in the listing or the general terms. You have to go deep into the T&C to find that.Reviewed 25 Nov. 2017
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2.8
Terrible cleanliness and expensive insuranceCons:There was no cleanliness and the insurance was so expensive.Reviewed 30 Dec. 2016
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