Book Europcar car rentals in Puerto Plata

Reviews for Europcar in Puerto Plata

Recent reviews

Traveler rating

Wonderful

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Very good

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Good

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Okay

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Fair

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Mediocre

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Poor

3

2.0

I would like money back because I canceled 48 hours before the time and still get charged.Reviewed 9 Dec. 2021

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2.0

I canceled 48 hours before and they still charged me. The contract stated if I canceled before 48 hours no charge for cancellation period.Reviewed 9 Dec. 2021

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2.0

Cons:The company charged 2x the amount after what we have already paid while we were making the reservation. Would never use this service againReviewed 29 Mar. 2021

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2.0

Cons:After taking a taxi to the airport, we were surprised to hear from the associate that apparently the amount paid via Kayak was only an estimate and that the actual price would be more than three times the original price. Because of this we cancelled the car reservation but were stuck paying taxis there and back and paying nonrefundable insurance. The associate was rude and gave no other options. We will most likely not book via Kayak anymore. Thank you, Isabel HaehnelReviewed 28 Jan. 2020

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2.0

Pros:At the counter I was surprised to learn that I must purchase VERY expensive insurance option to rent the vehicle. This was previously undisclosed. The cost of the insurance was higher than the cost of the vehicle.Cons:The disclosure of the rule must happen at the time of booking with an option to select the insurer online. Making your customers captive leaves very bad taste.Reviewed 2 Feb. 2019

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5.2

Pros:Nothing. I was ripped off and lied to.Cons:They would not rent me the car for the price I agreed to online. They were forcing me to use their insurance even though i had my own insurance, which doubled the price. When I returned it they said I “crashed” the car and made me pay $100 to fix a tiny scratch which i definitely did NOT do!Reviewed 25 Jan. 2019

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2.0

Old carsPros:NothingCons:The first explorer broke down that suv was 8 years and 80,000 miles noise and banging around on the road. They then gave me a midsize suv I was stuck with until I returned to the airport to swap that out for a full size suv. This was again an 10 year old vehicle witch stunk and the seats were locked in position .I was then forced to upgrade to a 12 passenger van. again another old vehicle with 80,000 miles and all cars were extremely banged up. If you want a worthy vehicle go elsewhere because Europe car is the worst. No customers service no assistance and no support.Reviewed 13 Apr. 2017

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• Has the Europcar rental car policy in Puerto Plata changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Europcar will continually update its policies accordingly. Please contact Europcar directly for the latest information. You can find up-to-date information on the coronavirus response of Europcar here: Coronavirus (COVID-19) update from Europcar

• How much does it cost to rent a car from Europcar in Puerto Plata?

  On average a rental car from Europcar in Puerto Plata costs C$ 96 per day.

• What is the most popular rental car from Europcar in Puerto Plata?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Europcar in Puerto Plata.

• How many car rental locations does Europcar have in Puerto Plata?

  Europcar has 1 rental location in Puerto Plata. Take a look at our Europcar rental location map to find the best rental cars near you.

• Does Europcar have a car rental location at the airport: La Union airport (POP)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from La Union airport (POP)?

  Yes