Book Europcar car rentals at Shannon Airport

Reviews

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

1

Fair

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Mediocre

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Poor

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10.0

Only complaint: maybe tell customer about "smart key" function re automatic unlocking of boot when key is nearby. We initially thought the boot wouldn't lock. :) 100% would recommendReviewed 19 Aug. 2023

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10.0

The surprise of mandatory 60 euro a day insurance was quite a surpriseReviewed 4 Aug. 2023

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6.0

need better disclosure on required insurance cost. I paid more for insurance than the rental cReviewed 1 Aug. 2023

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4.0

We were not informed ahead of time about the need for a personalized letter from our credit car company stating that we would be covered on the cc travel insurance coverage. As a result we were forced to take the 35 euro per day insurance and it doubled the cost of the car rental.Reviewed 19 Jul. 2023

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10.0

Pros:Pick up and drop off are easy and the staff are helpful.Cons:NothingReviewed 15 Jun. 2020

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4.4

Pros:Car was as generally clean as expected. Otherwise, my experience was bad.Cons:Did not have the 5 dr hatchback I reserved or "similar" and charged upgrade for a larger hatchback to avoid downgrade. I was essentially ignored at pick-up and had to call-out to get attention. Attendant then pointed out my car and said "keys are in it". GPS did not work.Reviewed 3 Jul. 2019

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7.2

Clarifying car sizePros:The agent in Dublin was excellent, Ivan, I think.Cons:we rented the car through carrentals.com. it was supposed to be large 7 passenger with 4 suitcases. unfortunately we had to fly into Dublin instead of Shannon. We could not get a clear understanding from Europcar whether you rented this size car in Ireland. 2 agents said no, one agent said yes. The two that said no, indicated the broker was mistaken and should not have offered the size we booked. This seems strange since Im sure we are not the first to rent a large Europcar in Ireland through your representative, carentals.comReviewed 30 Jul. 2018

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2.0

Failure to CommunicateCons:I'm 77. Europcar (Ireland) won't rent a car without a letter from a doc if you're over 75. Fine (maybe). But there was NO warning about that -- so they turned me down and I got no car for my vacation. This is just horrible!Reviewed 27 Jul. 2018

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6.4

Initial Customer service excellent.Pros:The guy I met initially at desk who dealt with me, he very nice, so helpful, gave me a good deal, very pleasant to deal with, it was more straightforward than I thought it woud be. he also went with me to car to get me started. Brilliant. At time of breakdown those I dealt with professional and helpful, AA guy, Customer service breakdown at Europcar, guy towing car, garage holding replacement car.Cons:A New car I got broke down, issue with clutch, had problems with changing gears, I ended up having to park up on hard shoulder on a very busy motorway near to Nenagh, so dangerous, I could have been killed, , very shaken, got so lucky, I was able to park safely. This car should have been checked to ensure it was ok to be driven. Ended up not being able to restart car, had to call for help, This took a bit of time, affected time I had in Dublin. The new car I then got in Nenagh was grand but the radio was so bad, most of time only got one station, made drive very long. Follow up customer service experience when highlighting my dissatisfaction both on phone and eventually face to face after dropping car back not great but hopefully when it's hightlighted to Manger it will have a more positive outcome.Reviewed 24 Sep. 2017

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9.2

AdvicePros:Car was excellent - new Audi.Cons:I was 2 hours late returning the car and they tried to bill me $70 for another day! Highway robbery! Guy said that there was nothing he could do. It was hardwired into their computer. I called their main office and got the charge removed...on the spot. Also was told that I had to buy insurance - not sure if this was true.Reviewed 16 Aug. 2017

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2.0

Problem after problemCons:We weren't told about the insurance required until we arrived and didn't get insurance notification from my credit card in advance so our original payment options had to change very quickly. We had a boulder from a tunnel fall onto our car and they were of little help and wanted us to drive an unsafe car. When they replaced the car they didn't fill out paperwork with us or go over the car, and we had problems with the new car. Would not recommend them to anyone.Reviewed 26 Jul. 2017

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6.4

Insurance gotchaPros:Car and service were good.Cons:Requirement to have a physical letter from credit card company stating that Ireland was not exempt from standard insurance coverage was not disclosed in advance. Having that thrown at me at 7am local/2am Eastern time upon arrival was extremely aggravating. I realize I could have been more diligent in mutt research upfront, but this should have been clearly disclosed at time of reservation. Was left with option of buying supplementary insurance through Eurocar or trying to connect with credit card company and get them to fax letter too rental car desk. Extremely pissed off and exhausted I bit the bullet and bought the insurance through Eurocar, which effectively doubled the cost of the rental. That's a poor way to do business and I will not rent from Eurocar going forward.Reviewed 16 Jul. 2017

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• How much does it cost to rent a car from Europcar at Shannon Airport?

  On average a rental car from Europcar at Shannon Airport costs C$ 61 per day.

• What is the most popular rental car from Europcar at Shannon Airport?

  Compact (Toyota Yaris or similar) is the most frequently booked rental car type from Europcar at Shannon Airport.

• Where can I find Europcar car rentals at Shannon Airport?

  Main Terminal, Shannon Airport is the closest Europcar rental location to Shannon Airport. The telephone number for this location is +353 61 206 040.

• Does Europcar offer shuttle or airport pick-up services from Shannon Airport (SNN)?

  Yes