Best rates found by KAYAK users in the past 48 hours.
Pros
"Super easy and ."(in 863 reviews)
"Burbank ."(in 863 reviews)
"s, good car, good decision!"(in 590 reviews)
Cons
" inside."(in 2734 reviews)
"I will FOX again."(in 320 reviews)
" smelled horrible and very old"(in 2734 reviews)
Reviews
Overall Rating5.8 FairBased on 257 reviews
Cleanliness
6.2
Comfort
6.2
Overall
5.5
Pick-up/Drop-off
5.5
Value for money
5.9
Recent reviews
Traveler rating
14
10
0
13
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20
Find reviews that mention:
2.0
Cons:When we checked in there was no staff and they didn't have the car we paid for.Reviewed 1 Jun. 2021
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4.0
Pros:Staff was rude in the beginning, but then after waiting an hour got someone helpful.Cons:Customer ServiceReviewed 25 May 2021
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6.0
Cons:Better direction to pick up your vehicle and drop off. Signage and directions is unclear. Process to drop off was easy once you found the locationReviewed 18 May 2021
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10.0
Cons:Everything went beyond my expectationsReviewed 26 Apr. 2021
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2.0
Pros:no the staff was not friendly, I called the rental place and advise car lights on over heating. Was advise drive back I did not feel safe driving car was told it is up to me to return car.Cons:Not to have rented from FoxReviewed 24 Apr. 2021
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6.0
Cons:car could be cleanerReviewed 18 Apr. 2021
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6.0
Pros:Staff was friendly.Cons:It required two stops from the airport to get to the car rental. It took forever to get the car — and we were the only ones there. They have an ancient system for paperwork I haven’t seen used for decades. The car itself was older, with high mileage (70,000) and dings and scratches all over.Reviewed 12 Apr. 2021
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8.0
Pros:Staff was friendly at ticket counter, but difficult for staff at the car sight to come out of the booth to help. The car was old, and wobbled when I drove. I did not feel safe. Unlike the other agencies where they do not care about scratches in the car, this agency had marked off all the scratches. This made me uneasy that if there was a scratch I missed upon checkout I would be accounted for. The checkout garage was dark and difficult to see.Cons:Safety of car.Reviewed 8 Apr. 2021
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8.0
Cons:Took way to long to find the car I was assigned at the counter....Reviewed 5 Apr. 2021
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2.0
Pros:The staff is not kind and or helpful at this location on my experienceCons:Listen to your customers. travelers sometimes are not familiar with the information that may be general knowledge to agents.Reviewed 4 Apr. 2021
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2.0
Pros:Nothing. They didn’t hold my reservationCons:Hold a reservation. Especially if it’s paid in full.Reviewed 31 Mar. 2021
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2.0
Cons:Although we showed up to pick up the car within the three hour window, they had already given our car away, which causing us to scramble to find a suitable car with another agency, which cost us several hundred dollars more.Reviewed 29 Mar. 2021
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