smartline Neptuno Beach

Nice location near the beach. Hotel was clean. Room with sea view.

Food and Beverage is acceptable. Can be improved.

It's my first ever trip to exact same summer destination twice in a row. As before, it fully met my expectation. The place is close to airport & the city, yet the beach is long and relaxing enough if you walk a few minutes any direction. The hotel's most valuable asset are the people working there. The staff at the restaurant - those you meet most often - are always friendly, quick and always ready to help. The bar team also deserves a 5*. The family rooms we stayed in were clean and comfy. Everything required was there. Cleaning raised no issues. Liked the food - didn't miss any particular kind if food. Was never hungry :) Exept for rare peak days, there were always sunbeds at the beach, though it's hard to fined >1 spare sunbed by the pool past 10am. There's small private car park for your car. Staff speak English, German and some speak French as well. A special thank you voes to the manager - Nikoletta - who's been very helpful in making some non-trivial arrangements for my family members.

Sometimes I missed the pool after 6:30 when it gets closed.

Delicious, amazing food, great variety! Very friendly and professional staff, very clean property, had a great time!

In general everything was as expected. The stuff is very helpful and the facilities are very clean.

Without being annoying, our room was a bit loud because it was next to the staircase.