2.0
The car I booked and picked up was completely different. Nobody listened when complained about it. Also, I needed to drop the car off at different location, so I contacted them about that, and they told me that I can drop it off at any location without any hassle. When I went to drop it off, they made a big scene and charged me an exorbitant amount fees which is almost the five times the rental amount. The service is very poor… I don’t recommend hertz to any one…..Reviewed 1 Jul. 2023
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10.0
Quick pick up and drop off.Reviewed 29 May 2023
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2.0
I arrived at the Hertz location in Allentown , only to be told that they had no vehicles available. The clerk was quite rude about the issue and didn’t not offer any help or even apologize for the fact that they could not fulfill their end of the agreement.Reviewed 21 Jul. 2022
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10.0
It was good experienceReviewed 4 Jun. 2022
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10.0
Cons:We had car trouble with the car we originally rented. But Ben and Doug from the Hertz in Roanoke came and picked us up quickly and got us going in a new car. They were wonderful. The emergency roadside assistance was poor. We were on hold for over half an hour before we got through. Then it took them over an hour and a half to pick up the car. Fortunately due to Ben and Doug, we got another car and didn’t have to wait for the tow.Reviewed 12 May 2021
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8.0
Cons:new wipersReviewed 23 Apr. 2021
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2.0
Cons:Agency was closed when flight arrived - was unable to rent car and had to rent from another agency - seeking refundReviewed 4 Mar. 2021
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10.0
Pros:Yes. Staff very helpful. Pick up and drop off were very fast and smooth.Reviewed 12 Mar. 2019
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10.0
Super easy car rental and return.Pros:The airport is very easy to get to and the Rental Car return lanes and parking lot are easy to find and get in and out of. The rental car counters are a very short walk and easy to find, and there are carts around to place your luggage on so you don't have to carry everything. The rental lot runners/employees are also very helpful if you have questions or need direction.Cons:Honestly, there really isn't anything I didn't like about the ABE airport car rental experience.Reviewed 18 Sep. 2018
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10.0
Cons:Easy out, easy return! No mess.Reviewed 26 Feb. 2018
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10.0
Pros:Easy drop off, very clean car.Reviewed 13 Feb. 2018
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9.6
Pros:Easy, uncomplicated process. Very friendly and helpful employees!Reviewed 11 Feb. 2018
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