10.0
Pros:YesReviewed 21 May 2021
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2.0
Cons:I was given the run around during pick up!!!!! Didn’t even get to get the vehicle, because of some discriminatory practices it seems!! I will NEVER attempt to use Hertz again!!!!!Reviewed 21 Jul. 2020
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4.0
Film actress says No $200 hold on debit cardCons:My dad works for the company and he told me I wouldn’t need to have the $200 hold on my bank account. But they refused to wave the fee. Iv been renting cars for a while with other companies and not had this issue. I’m an actress, comedian and was going to A set. My fiancé and I only have one vehicle. We where trying to make sure he could do what he needed for his job so I could do what I needed for mine. And I wasn’t willing to have $200 held. Although Iv been in the entertainment business my whole life I stepped away for a little while for my other career (Holistic practitioner, Ayurvedic practitioner, life coach, medical massage). Now back Iv been making a strong name for myself in entertainment. Iv been casted in a major film project as well as commercials, modeling gigs and will even be at performing at an award ceremony next year. Iv never had any car rental company charge my card due to damages or whatever. I even asked if they spoke to my dad who works with Hertz, ( hesworked for hertz for 7 years) and got his card for the security. They wouldnt help. Nor suggest a solution. It was ether let them hold my money For unforeseen incidences or figure something else out. So I cancelled my rental and had to cancelthe insurance I purchased just for that one day. You guys need to figure out a better way to rent out vehicles to people who chose not to have a credit card. Maybe another type of insurance that's $30 to cover those types of cases. Something to help people like me who are trust worthy, no credit card, not wanting a $200 hold that won't fall off for 18 days....... And yes it is held for that long. I know cause IV had to do it before. Have a happy holiday and stay blessed. Lauren PS. I won't ever try to use your rentals again nor will I suggest it to my network of people. I just want to rent from you guys cause my dad works there and wanted to stay in the family. But I won't make that mistake again.Reviewed 21 Dec. 2018
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2.0
Smoke smellPros:The make and model of the carCons:The car smelled like a joke and wasn't cleaned out properly. There were old rental agreements in the gloveboxReviewed 1 Sep. 2018
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7.2
Cons:Car had a loud vibration at 52 mph.Reviewed 1 Sep. 2017
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6.0
Pros:Unlimited mileageCons:Where I have to clean/vacuum the car before turning it inReviewed 24 Apr. 2017
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