Book Hertz car rentals at Baton Rouge Ryan Airport

Baton Rouge, LA, United States - Ryan
24 Aug — 31 Aug
Same drop-off
Baton Rouge, LA, United States - Ryan
Wed 24/8
Noon
Wed 31/8
Noon
Driver's age:

Pros

"the was world class."(in 2332 reviews)
" were kind"(in 2332 reviews)
"easy pick up and off friendly counter help."(in 2382 reviews)

Cons

"Very slow processing to "(in 6133 reviews)
" remote did not work."(in 5756 reviews)
"Didn't that was suggested"(in 6133 reviews)

Reviews

Overall Rating7.5 GoodBased on 61 reviews
Cleanliness
8.1
Comfort
7.9
Overall
7.4
Pick-up/Drop-off
7.2
Value for money
7.7

Recent reviews

Traveler rating
14
8
4
6
1
Find reviews that mention:
2.0
Was going to return the car a day early. I was told that I would not be reimbursed for the unused day. Kept the car for the full rental time. When I returned the car in the 4th at 16:30 hrs there was no Hertz company rep in the booth or at the counter inside the terminal. I went back outside to the booth and I Hertz rep finally showed up. Severe lack of staffing at this location. Hertz reps will not accompany you to inspect the vehicle when you initially get the car. When asked about documenting existing damage to the vehicle they hand you a paper form to fill out. I take pictures of everything to cover myself.Reviewed 5 Jul. 2022
review fromkayak
6.0
Because of a lack of crew to fly the airplane that was supposed to take me to my destination (Baton Rouge), I had to cancel my reservation with Hertz. I was told that I would be given a refund in 5-7 days. I'm still waiting and concerned that it's not coming.Reviewed 22 Mar. 2022
review fromkayak
8.0
The rental was way overpriced.Reviewed 8 Nov. 2021
review fromkayak
2.0
No cars availableReviewed 20 Oct. 2021
review fromkayak
10.0
we checked in early not realizing it was LSU homecoming. despite the fact of the rental car market being tight, we were given the option to upgrade and the process went extremely smooth and we were on our way quickly.Reviewed 17 Oct. 2021
review fromkayak
1.9
They didn’t honor the reservation! They just said I was out of luck and sent me away. This was in the middle of the Ida evacuation, and it meant I couldn’t get out for another two days. Awful!!!Reviewed 4 Sep. 2021
review fromkayak
10.0
Cons:If the service desk would answer the phone! I left my sunglasses in the vehicle and would like to retrieve them! Lost and found has been created!Reviewed 7 Jul. 2021
review fromkayak
4.0
Pros:No cars were available at the time of my reservation. I had to wait 2 hours for a vehicle. I was promised the very next vehicle that came in. Of course the very next vehicle was a luxury vehicle, a Jaguar and even though the Jaguar was cleaned and ready, I had to wait another 20 minutes for the Chevy Malibu. I believe that this was 100% calculated and spiteful. The rental clerk, Theresa was super rude and defensive the entire time and I would even say hostile because she raised her voice at me and drove the cars wildly around the lot which can be viewed on camera I’m sure.Cons:Keep a reservation! When people are traveling, time is of the essence and they don’t have 2 hours to wait around foe their car when they have done everything correct. Don’t overbook and have decent customer service.Reviewed 20 Jun. 2021
review fromkayak
10.0
Small staff, had to wait 3 hours before rental car was ready to driveReviewed 17 Jun. 2021
review fromkayak
6.0
Pros:STAFF WAS FRIENDLY FOR PICK UP BUT THERE THERE WAS NO ONE AROUND AT ALL FOR DROP OFF. JUST A NOTE TO PUT THE KEYS IN A BOX.Cons:A LARGER CAR AND THEY HAD THEM AVAILABLE AND ALMOST $14 A DAY FOR AN EXTRA DRIVER IS AWFUL. I EVEN HAVE AAA AND THEY WOULD NOT HONOR A FREE EXTRA DRIVERReviewed 17 Apr. 2021
review fromkayak
6.0
Pros:The staff, in Allentown, at Lehigh International, were great. The lady working the counter there was friendly and polite. The staff at Baton Rouge Airport, now that's a different story. The lady working there was full of attitude. Dealing with her, she made you feel like you were inconveniencing her by being there.Cons:When I arrived at Baton Rouge to pick up my rental, they didn't have the vehicle type that my reservation was for. I made my reservation 7 days in advance, only to be told they didn't have any luxury vehicles. I did however get an SUV for the price of what my reservation was.Reviewed 14 Sep. 2020
review fromkayak
5.6
Pros:Staff at pick up of cargo van in Baton Rouge was mixed in responsiveness and helping. We had to make suggestions to staff which they should have pro-actively done for the customer. They were courteous but seemed not interested in engaging perhaps because they were so understaffed. We actually had a very poor experience with a reservation for mini-van at BTR which they could not fulfill nor were able to contact me (I can't understand why they did not reach out via email) over phone and this set us back a full day and a half. The staff there at BTR was not helpful nor very kind again they seemed overworked and without much interest in engaging or trying to resolve our issue.Cons:An email notification that our reservation for mini-van at BTR would have been very helpful and thoughtful, saving us much anxiety and grief. No one cared to offer any sort of adjustment for the short-comings and problems on their side. I don't think I will be doing business with Hertz anytime soon. It is so disappointing as I have always thought of Hertz (as I used them many times over the years) as the gold standard for rental...not anymore! Truly sad experience and impression from a once well known company.Reviewed 10 Jul. 2020
review fromkayak

Other car rental agencies at Baton Rouge Ryan Airport scored

Hertz car rentals near Baton Rouge Ryan Airport

9291 General Chennault Drive, Hertz car rentals

Address

9291 General Chennault Drive

Hours

Tuesday08:00 - 20:00
Thursday08:00 - 20:00
Sunday09:00 - 17:00
Friday08:00 - 20:00
Wednesday08:00 - 20:00
Saturday09:00 - 17:00
Monday08:00 - 20:00

Phone

+1 225 357 5222

Address

902 Main St

Hours

Tuesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Wednesday08:00 - 20:00
Monday08:00 - 20:00

Phone

+1 225 778 0673

Top tips for renting a car from Hertz at Baton Rouge Ryan Airport

  • Compact rental cars from Hertz at Baton Rouge Ryan Airport are around 100% cheaper than other car types, on average

FAQs about renting a car from Hertz at Baton Rouge Ryan Airport