Book Hertz car rentals at Baton Rouge Ryan Airport

Reviews

Recent reviews

Traveler rating

Wonderful

4

Very good

1

Good

0

Okay

3

Fair

1

Mediocre

0

Poor

3

Find reviews that mention:

friendly staffpick up the car

great experience

8.0

The rental was way overpriced.Reviewed 8 Nov 2021

review from

2.0

No cars availableReviewed 20 Oct 2021

review from

10.0

Small staff, had to wait 3 hours before rental car was ready to driveReviewed 17 Jun 2021

review from

6.0

Pros:STAFF WAS FRIENDLY FOR PICK UP BUT THERE THERE WAS NO ONE AROUND AT ALL FOR DROP OFF. JUST A NOTE TO PUT THE KEYS IN A BOX.Cons:A LARGER CAR AND THEY HAD THEM AVAILABLE AND ALMOST $14 A DAY FOR AN EXTRA DRIVER IS AWFUL. I EVEN HAVE AAA AND THEY WOULD NOT HONOR A FREE EXTRA DRIVERReviewed 17 Apr 2021

review from

6.0

Pros:The staff, in Allentown, at Lehigh International, were great. The lady working the counter there was friendly and polite. The staff at Baton Rouge Airport, now that's a different story. The lady working there was full of attitude. Dealing with her, she made you feel like you were inconveniencing her by being there.Cons:When I arrived at Baton Rouge to pick up my rental, they didn't have the vehicle type that my reservation was for. I made my reservation 7 days in advance, only to be told they didn't have any luxury vehicles. I did however get an SUV for the price of what my reservation was.Reviewed 14 Sep 2020

review from

5.6

Pros:Staff at pick up of cargo van in Baton Rouge was mixed in responsiveness and helping. We had to make suggestions to staff which they should have pro-actively done for the customer. They were courteous but seemed not interested in engaging perhaps because they were so understaffed. We actually had a very poor experience with a reservation for mini-van at BTR which they could not fulfill nor were able to contact me (I can't understand why they did not reach out via email) over phone and this set us back a full day and a half. The staff there at BTR was not helpful nor very kind again they seemed overworked and without much interest in engaging or trying to resolve our issue.Cons:An email notification that our reservation for mini-van at BTR would have been very helpful and thoughtful, saving us much anxiety and grief. No one cared to offer any sort of adjustment for the short-comings and problems on their side. I don't think I will be doing business with Hertz anytime soon. It is so disappointing as I have always thought of Hertz (as I used them many times over the years) as the gold standard for rental...not anymore! Truly sad experience and impression from a once well known company.Reviewed 10 Jul 2020

review from

More

• What is the most popular rental car from Hertz at Baton Rouge Ryan Airport?

  Standard (GMC Terrain or similar) is the most frequently booked rental car type from Hertz at Baton Rouge Ryan Airport.

• Where can I find Hertz car rentals at Baton Rouge Ryan Airport?

  4490 Blanche Noyes Avenue is the closest Hertz rental location to Baton Rouge Ryan Airport. The telephone number for this location is +1 225 357 5222.

• Does Hertz offer shuttle or airport pick-up services from Baton Rouge Ryan Airport (BTR)?

  Yes