Book Hertz car rentals in Baton Rouge

Reviews for Hertz in Baton Rouge

Recent reviews

Traveler rating

Wonderful

7

Very good

2

Good

0

Okay

4

Fair

1

Mediocre

0

Poor

12

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pick up the cargreat experience

friendly staffnever rent

car availablerented a car

car was clean

2.0

Firstly the were not transparent about any extra fees. Secondly, they were not on time. Thirdly, they don't have a good inventory. Overall terrible experience. You're better off walking than renting with these peopleReviewed 19 Feb. 2023

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2.0

They charged me for gas and I filled the tank right outside the airportReviewed 23 Jan. 2023

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2.0

They cancelled my reservation the night before and said they did not have any inventoryReviewed 14 Oct. 2022

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2.0

I didn’t like anything about the experience. There were no cars available for rental at any Hertz location which was a waste of time and energy. The company reps refused to assist me with contacting other locations for availability. I was able to finally obtain a rental from Enterprise and will just stick to them in the future because although they were out of cars they actually contacted me to get me set up with another location that had a car in stock for me.Reviewed 14 Oct. 2022

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6.0

I was told that my reservation was cancelled because I did not forsee a delay in my travel for a mechanical failure to the airplane when I made the reservation two weeks in advance. After explaining that to the Hertz employees and leaving to find alternative transportation I was given a rental car. I would not recommend a rental from this location.Reviewed 27 Sep. 2022

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10.0

The guy at the Hertz office who assisted me was great- friendly, helpful, patient, good communicator, and a ready smile. I appreciated his help so much.Reviewed 31 Aug. 2022

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10.0

Everything went as plannedReviewed 21 Aug. 2022

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10.0

Very friendly team and very helpful.Reviewed 15 Jul. 2022

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8.0

These vans do not have cruise control. Important information when your trip is over 500 miles.Reviewed 5 Jul. 2022

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2.0

Was going to return the car a day early. I was told that I would not be reimbursed for the unused day. Kept the car for the full rental time. When I returned the car in the 4th at 16:30 hrs there was no Hertz company rep in the booth or at the counter inside the terminal. I went back outside to the booth and I Hertz rep finally showed up. Severe lack of staffing at this location. Hertz reps will not accompany you to inspect the vehicle when you initially get the car. When asked about documenting existing damage to the vehicle they hand you a paper form to fill out. I take pictures of everything to cover myself.Reviewed 5 Jul. 2022

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6.0

Because of a lack of crew to fly the airplane that was supposed to take me to my destination (Baton Rouge), I had to cancel my reservation with Hertz. I was told that I would be given a refund in 5-7 days. I'm still waiting and concerned that it's not coming.Reviewed 22 Mar. 2022

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2.0

They did not have a car for my reservationReviewed 10 Mar. 2022

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More

• 6.0 /10Enterprise Rent-A-Car Car Rentals at Baton Rouge
• 6.7 /10Budget Car Rentals at Baton Rouge

• Has the Hertz rental car policy in Baton Rouge changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Baton Rouge?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Hertz in Baton Rouge.

• How many car rental locations does Hertz have in Baton Rouge?

  Hertz has 6 rental locations in Baton Rouge. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Ryan airport (BTR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Ryan airport (BTR)?

  Yes