Guest reviews
Overall rating
8.2
Excellent
Based on 13 reviews
Cleanliness
9.1
Comfort
8.3
Pick-up/Drop-off
8.0
Value for money
8.0
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Terrible location, terrible customer service."
(in 677 reviews)
"Showed up, no cars available."
(in 361 reviews)
Recent reviews
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Find reviews that mention:
car was clean
pick up and drop
drop the car
airport location
great car
picked up the car
car was great
location was closed
rented a car
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5.6
Pros: The staff was quick but I’m disappointed that I left my rings in the cup holder and when I called an hour later I was told nothing had been left in the car. The rings aren’t even worth a lot of money - they have heavy sentimental value to me.
Cons: Being able to trust the people who work at Hertz.
review from
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5.2
Pros: The car was running.
Cons: Hertz scheduled a rental car pick-up time for a time when the location was closed. When my wife checked to confirm the operating hours of the location, Hertz informed her that she would need to pay an additional $115 to change the pick-up location and refused to allow her to speak with a supervisor.
review from
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8.0
Pros: The price was amazing, employees were friendly and the return process was quick and easy.
Cons: Initial process took a while, only 1 person working the desk. I must have arrived at a busy time ... they took those returning cars over me, knowing I was waiting longer ....
review from
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10.0
Pros: Everything went as planned. The Hertz location was fantastic. The price I was quoted was honored.
review from
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6.4
Cons: Wait time. Changed office location from pick up to drop. I choose this location because it was close to train but new location where the drop off was added a lot of transportation time.
review from
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6.8
All was well till I received the bill
Pros: Car was nice clean and fueled
Cons: Place was difficult to fined, check in clerk made sure we know how she felt about the place. Then we received the bill, at some point without talking to us we were upgraded we only found out when they added $18.01 to our bill for the upgrade.
review from
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8.0
Pros: The price was amazing, employees were friendly and the return process was quick and easy.
Cons: Initial process took a while, only 1 person working the desk. I must have arrived at a busy time ... they took those returning cars over me, knowing I was waiting longer ....
review from
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6.8
All was well till I received the bill
Pros: Car was nice clean and fueled
Cons: Place was difficult to fined, check in clerk made sure we know how she felt about the place. Then we received the bill, at some point without talking to us we were upgraded we only found out when they added $18.01 to our bill for the upgrade.
review from
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5.6
Pros: The staff was quick but I’m disappointed that I left my rings in the cup holder and when I called an hour later I was told nothing had been left in the car. The rings aren’t even worth a lot of money - they have heavy sentimental value to me.
Cons: Being able to trust the people who work at Hertz.
review from
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5.2
Pros: The car was running.
Cons: Hertz scheduled a rental car pick-up time for a time when the location was closed. When my wife checked to confirm the operating hours of the location, Hertz informed her that she would need to pay an additional $115 to change the pick-up location and refused to allow her to speak with a supervisor.
review from
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6.4
Cons: Wait time. Changed office location from pick up to drop. I choose this location because it was close to train but new location where the drop off was added a lot of transportation time.
review from
Other suppliers in Burlingame scored
Where can I find Hertz car rentals in Burlingame?
1815 Old Bayshore Hwy, Hertz car rentals
Address
1815 Old Bayshore HwyHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
Phone
+1 650 342 8259FAQs about renting a car from Hertz in Burlingame
How many car rental locations does Hertz have in Burlingame?
Hertz has 3 rental locations in Burlingame. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?
Yes
Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?
Yes