Book Hertz car rentals in Fairfield

Reviews for Hertz in Fairfield

Recent reviews

Traveler rating

Wonderful

2

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

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Poor

1

8.0

Pros:Pick up and drop off by personnel were excellent!Cons:NothingReviewed 22 May 2021

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2.0

Pros:No. They dud not have a car available and sad I had to reserve 48 hours in advance. Never again.Cons:Everything. Horrible customer service.Reviewed 28 Jul. 2020

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10.0

Pros:Pick-up and drop off was very fast. Staff was friendlyReviewed 6 Aug. 2019

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10.0

Pros:The lady that helped us made us feel welcomed. When we arrived, she was helping another customer, however made the time to look up and greet us.Cons:Hire more folks like the lady that helped usReviewed 19 Mar. 2019

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2.0

I was overcharged by several hundred dollarsCons:Now I have to waste my time trying to fix being overcharged and there are no human beings with access to information as to why I was overcharged, Only robots and terrible call waiting music. Next time please just punch me in the face and/or kick me in the groin.Reviewed 10 Dec. 2018

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10.0

Pros:Hertz staff Al was amazing!! Professional! Courteous! Here in Fairfield office. Car was great!! Very happy with the service!!Cons:Cannot think of any!! I was given a great service.Reviewed 20 Nov. 2018

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9.6

Great carPros:Good customer service.Cons:When the the car got hot it smelled of spoiled milk/new car smell.Reviewed 7 Aug. 2018

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8.4

Pros:The car was new with some good features. The gentlemen that was on duty when returning was super friendly and polite. Gave this over all experience a higher grade because of him.Cons:The lady on duty was not friendly when picking up the car. I know the system was down so she may have been frustrated with that but she still should have been more friendlier, polite and with a smile. didnt feel very welcomed. It was my first time renting from them so first impression is everything.Reviewed 19 Apr. 2018

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2.0

Terrible.Cons:This was the absolute worst experience I have ever had. Hertz called twice during the week just to confirm if I still needed the car?? Yes of course I did. I paid. Then they. Called and said they would have my car ready for me at noon. I showed up at noon and they were closed. Hertz did not care or do my thing to help me. Went to budget for the same price but far better experience. Will not use kayak or hertz againReviewed 28 Jan. 2018

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2.0

Cons:They refused to honor the deal that I booked through kayak. I was told that they have no control over what the website posts. I will not go back there. They’ve lost my business.Reviewed 11 Jan. 2018

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6.8

Cons:I had a very hard time trying to change the drop-off location of the vehicle, which, at the end, was not made possible by Hertz. That gave me a lot of trouble so will think twice before making a reservation with them again.Reviewed 18 Jun. 2017

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2.0

Poor customer servicePros:NothingCons:Had a 9am reservation and told car wouldn't be available until 1pm.Reviewed 8 Apr. 2017

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• What is the most popular rental car from Hertz in Fairfield?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Hertz in Fairfield.

• How many car rental locations does Hertz have in Fairfield?

  Hertz has 1 rental location in Fairfield. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes