Book Hertz car rentals in Folsom

Reviews for Hertz in Folsom

Recent reviews

Traveler rating

Excellent

0

Good

1

Okay

0

Mediocre

4

Poor

0

Find reviews that mention:

car was cleanlocation was closed

pick up the carwrong location

car availablegreat experience

rented a carpick up and drop

friendly staff

2.0

Cons:The SUV I reserved was not there. Waited three and a half hours for resolution. Nothing. Couldn’t get one alternate vehicle because it needed an oil change. Couldn’t get a van because it needed registration renewal but it had permanent tags. Manager called corporate and person who could sign off didn’t return four phone messages in those three and a half hours. Left very upset with no vehicle.Reviewed 26 Sep. 2020

review from

2.0

Pros:Not one thingCons:After spending $53 dollars in Uber to get to the rental company. It would’ve been better if I would’ve been rented a car. I was told I should have read the fine print. Cars are first come first serve. Then I stood there while people behind me received cars. I guess they only rent cars to those that pay regular price and not through kayak or rental cars.com.Reviewed 6 Jul. 2021

review from

2.4

Pros:Staff was over taxed and under prepared. Misrepresented their abilities and timeliness.Cons:Their staffing so so substantially inadequate that I watched a woman wait 90 minutes to cancel her reservation. Literally could not have been worse.Reviewed 30 May 2019

review from

7.2

Pros:Staff were very friendly but extremely slow. Took a very long time to get the car ready.Reviewed 24 Apr. 2019

review from

6.0

polr location and undertrained staffPros:The car itself was fine, it was a good price and had no issues.Cons:The staff were all pretty young and didn't seem to know what they were doing. They were overbooked and didn't have a car for me at the time of my scheduled pickup. I ended up with a smaller car than what I had reserved and was not discounted the price; but after an hour of waiting there with two small children I needed to get going so I didn't have much choice but to take it. Dropping off the car was no better. I waited 20 minutes just to drop it off. The office was again full of people waiting for cars because they were overbooked. New management is definitely needed here. I will not rent a car from this location again. By far the worst experience I have ever had with a rental place.Reviewed 3 Jun. 2017

review from

10.0

Pros:The car was new, clean, comfortable, and fueled up when I got it. The gentlemen working the counter in the office, Jon and Jayson, went out of there way to put me in a bigger 4WD SUV after I made a mistake at booking even though they were short on inventory. They were extremely helpful and professional; so much that my wife and I had to bring them Christmas presents when we brought the car back. I will exclusively use Hertz and specifically this location in the future due to the level of service I received for this rental.Reviewed 29 Dec. 2015

review from

8.0

Pros:the speed of in and out and car selection was greatCons:i pre paid online was told at the store that they dont do debit. no one told me they hold a rather large amount as a depositReviewed 8 Mar. 2017

review from

2.0

Cons:Took an hour and 20 minutes to receive a car after we called right when they opened and confirmed we’d be coming and needed a car to drive 2 hours to make a flight. Horrible service.Reviewed 29 Dec. 2018

review from

10.0

Worth the pricePros:Great deal, new car, excellent mileage.Reviewed 24 Jun. 2017

review from

More

• Has the Hertz rental car policy in Folsom changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Folsom?

  Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in Folsom.

• How many car rental locations does Hertz have in Folsom?

  Hertz has 1 rental location in Folsom. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes