- All reviews
Pros: Staff was over taxed and under prepared. Misrepresented their abilities and timeliness.
Cons: Their staffing so so substantially inadequate that I watched a woman wait 90 minutes to cancel her reservation. Literally could not have been worse.
Pros: Staff were very friendly but extremely slow. Took a very long time to get the car ready.
Cons: Took an hour and 20 minutes to receive a car after we called right when they opened and confirmed we’d be coming and needed a car to drive 2 hours to make a flight. Horrible service.
Worth the price
Pros: Great deal, new car, excellent mileage.
polr location and undertrained staff
Pros: The car itself was fine, it was a good price and had no issues.
Cons: The staff were all pretty young and didn't seem to know what they were doing. They were overbooked and didn't have a car for me at the time of my scheduled pickup. I ended up with a smaller car than what I had reserved and was not discounted the price; but after an hour of waiting there with two small children I needed to get going so I didn't have much choice but to take it. Dropping off the car was no better. I waited 20 minutes just to drop it off. The office was again full of people waiting for cars because they were overbooked. New management is definitely needed here. I will not rent a car from this location again. By far the worst experience I have ever had with a rental place.
Pros: the speed of in and out and car selection was great
Cons: i pre paid online was told at the store that they dont do debit. no one told me they hold a rather large amount as a deposit
Pros: The car was new, clean, comfortable, and fueled up when I got it. The gentlemen working the counter in the office, Jon and Jayson, went out of there way to put me in a bigger 4WD SUV after I made a mistake at booking even though they were short on inventory. They were extremely helpful and professional; so much that my wife and I had to bring them Christmas presents when we brought the car back. I will exclusively use Hertz and specifically this location in the future due to the level of service I received for this rental.
Where can I find Hertz car rentals in Folsom?
Address1159 Riley Street
|Monday||07:30 - 18:00|
|Tuesday||07:30 - 18:00|
|Wednesday||07:30 - 18:00|
|Thursday||07:30 - 18:00|
|Friday||07:30 - 18:00|
|Saturday||09:00 - 12:00|
Phone+1 916 983 0627
FAQs about renting a car from Hertz in Folsom
What is the most popular rental car from Hertz in Folsom?
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in Folsom.
How many car rental locations does Hertz have in Folsom?
Hertz has 1 rental location in Folsom. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?
Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?