Book Hertz car rentals in Folsom

Reviews for Hertz in Folsom

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

5

6.0

They need more customer service reps. Took about 20 minutes of waiting in line just to hand someone my keys.Reviewed 2 May 2023

review from

2.0

Hertz had had no car for me, no apology, and no compensation offer. Some 20 others before me who also had reservations also got no car. I was fortunate enough to find an Avis/Budget rental location (Folsom, E. Bidwell St) with a car, but paid more than triple by walking in day-of with no reservation.Reviewed 30 Dec. 2022

review from

2.0

Rental counter closed at noon. Rental started at noon. Office closed before noon. Major plan adjustments and expenses needed to make it to work on time.Reviewed 17 Jan. 2022

review from

10.0

We got a Chevy SUV that was fairly new and nice. It got good gas mileage but had a small gas tank. It held the 4 suitcases we had but was packed to the ceiling practically. The interior had a marijuana smell at first and we realized that the center console had been used by the previous renters to store it because it wreaked. Besides that, it was a great car for our 8 days of use. We will definitely use Hertz again as it was a great value…much cheaper than renting through the airport.Reviewed 20 Jul. 2021

review from

1.9

I was racially profiled and when I told the corporation, they did nothing about it.Reviewed 20 Jul. 2021

review from

2.0

Pros:Not one thingCons:After spending $53 dollars in Uber to get to the rental company. It would’ve been better if I would’ve been rented a car. I was told I should have read the fine print. Cars are first come first serve. Then I stood there while people behind me received cars. I guess they only rent cars to those that pay regular price and not through kayak or rental cars.com.Reviewed 6 Jul. 2021

review from

2.0

Cons:The SUV I reserved was not there. Waited three and a half hours for resolution. Nothing. Couldn’t get one alternate vehicle because it needed an oil change. Couldn’t get a van because it needed registration renewal but it had permanent tags. Manager called corporate and person who could sign off didn’t return four phone messages in those three and a half hours. Left very upset with no vehicle.Reviewed 26 Sep. 2020

review from

2.4

Pros:Staff was over taxed and under prepared. Misrepresented their abilities and timeliness.Cons:Their staffing so so substantially inadequate that I watched a woman wait 90 minutes to cancel her reservation. Literally could not have been worse.Reviewed 30 May 2019

review from

7.2

Pros:Staff were very friendly but extremely slow. Took a very long time to get the car ready.Reviewed 24 Apr. 2019

review from

2.0

Cons:Took an hour and 20 minutes to receive a car after we called right when they opened and confirmed we’d be coming and needed a car to drive 2 hours to make a flight. Horrible service.Reviewed 29 Dec. 2018

review from

10.0

Worth the pricePros:Great deal, new car, excellent mileage.Reviewed 24 Jun. 2017

review from

6.0

polr location and undertrained staffPros:The car itself was fine, it was a good price and had no issues.Cons:The staff were all pretty young and didn't seem to know what they were doing. They were overbooked and didn't have a car for me at the time of my scheduled pickup. I ended up with a smaller car than what I had reserved and was not discounted the price; but after an hour of waiting there with two small children I needed to get going so I didn't have much choice but to take it. Dropping off the car was no better. I waited 20 minutes just to drop it off. The office was again full of people waiting for cars because they were overbooked. New management is definitely needed here. I will not rent a car from this location again. By far the worst experience I have ever had with a rental place.Reviewed 3 Jun. 2017

review from

More

• Has the Hertz rental car policy in Folsom changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Folsom?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Hertz in Folsom.

• How many car rental locations does Hertz have in Folsom?

  Hertz has 1 rental location in Folsom. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes