Book Hertz car rentals in Grapevine

Grapevine, TX, United States
3 Oct — 10 Oct
Grapevine, TX, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Grapevine

Overall Rating4.7 OkayBased on 12 reviews
Cleanliness
4.6
Comfort
4.8
Overall
4.6
Pick-up/Drop-off
4.6
Value for money
4.8

Recent reviews

Traveler rating
3
0
0
5
0
Find reviews that mention:
2.0
Pros:NothingCons:If they hadn't falsely advertised that they had a car when they didn't.Reviewed 11 Oct. 2020
review fromkayak
8.4
Pros:The staff was super friendly and helpful. Carlos made sure my trip was stress free.Cons:Better instructions for drop off after hours.Reviewed 7 Aug. 2020
review fromkayak
2.0
Pros:Nothing. It was hands down the worst experience I've ever had. I ended up with no car and no response from Hertz. This was a nightmare that ended up costing me about 8 times as much as the rental was.Cons:I should have booked elsewhere. The experience, or lack of there of, was TERRIBLE!!!Reviewed 8 Sep. 2020
review fromkayak
2.0
Pros:Carlos tried to be helpful. Thank you. Nancy was snobby.Cons:No cars available even with reservations quite the waste of time and money. Such a hassle dealing with hertz.Reviewed 14 Oct. 2020
review fromkayak
2.0
Pros:Nothing I never got my rental car.Cons:The place to pick up closed at 12 noon. My pickup time was from 12 noon to 1 and I was not able to get my car because it was closed.Reviewed 2 Nov. 2020
review fromkayak
2.0
Cons:The rental office was closed. We couldn't get any satisfaction from either Priceline or Hertz. In short, there was no rental. We had to make other arrangements at the last minute which cost us and extra $100 for a shorter BBC rental period.Reviewed 1 May 2021
review fromkayak
4.4
Pros:Car was some what comfortableCons:The address is to the hotel not the convention center so we went to the wrong place. Directions and signage are not clear in the garage, I got to the desk at 6:05 and no one ever was there and another women was trying to pick up her car and one women came out and said everyone had just left, I gave her the key and ticket with the mileage and space number, and hoped she was going to log it as returned. Not good customerror service.Reviewed 19 Feb. 2017
review fromkayak
10.0
Pros:Easy process to rentCons:Wasn't totally clear on after hours return processReviewed 21 Nov. 2017
review fromkayak
10.0
Super easy!Pros:It was fast and easy.Cons:Everything was great!Reviewed 9 Oct. 2018
review fromkayak
2.0
Will not use Hertz againPros:NothingCons:The service was awful. The pick up sight closed at 6 pm. Flight was delayed by an hour due to weather. So I missed the pick up time by 30 minutes. When I tried to get help that night, I got routed to a reservation center that said she could do nothing to help me but would be glad to book another reservation for now one day less at $300 more. I decided to go to the pick up sight next AM to talk with a customer rep face to face and was told by the gentleman that it was " above his pay grade" to help me with either reinstating the original reservation or with refunding what I had prepaid. I finally decided it was easier and cheaper to make a different reservation with a different company for less than 1/2 the price. And this was for a rental period longer than 2 weeks.Reviewed 19 Jun. 2017
review fromkayak
2.0
PitifulPros:The car was the worst rental I have ever had.Cons:The car was dirty when I picked it up. It had a very bad odor. Trash was left in the car and in the trunk. I had to pull over and clean the bugs off of the windshield. The passenger window would not seal and made a loud noise the whole trip.Reviewed 12 Mar. 2018
review fromkayak
10.0
Pros:Manager is super friendly. The location is convenient.Cons:I dropped off after hours and wasn’t 100% sure what to do.Reviewed 3 Jun. 2019
review fromkayak

Where can I find Hertz car rentals in Grapevine?

1501 Gaylord Trail, Hertz car rentals

Address

1501 Gaylord Trail

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 817 778 1490

Good to know

Most popular location

1501 Gaylord Trail

Most popular car type

Standard

Top tips for renting a car from Hertz in Grapevine

  • Standard rental cars from Hertz in Grapevine are around 41% cheaper than other car types, on average

FAQs about renting a car from Hertz in Grapevine

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Standard (Nissan Frontier or similar) is the most frequently booked rental car type from Hertz in Grapevine.

  • Hertz has 1 rental location in Grapevine. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes