Book Hertz car rentals in Gulfport

Gulfport, MS, United States
23 Sep — 30 Sep
Gulfport, MS, United States
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Gulfport

Overall Rating7.1 GoodBased on 36 reviews
Cleanliness
7.8
Comfort
7.5
Overall
6.9
Pick-up/Drop-off
6.7
Value for money
6.7

Recent reviews

Traveler rating
8
2
1
5
0
Find reviews that mention:
10.0
Pros:Perfect. On time & convenient.Reviewed 7 Feb. 2021
review fromkayak
8.0
Pros:Very friendly easy pick up and drop offCons:All cars going out of state needs cruise control.Reviewed 11 Jul. 2020
review fromkayak
6.4
Pros:Staff was very friendly but certainly understaffed. I was contacted 8 hours prior to picking up that the lot I was supposed to pick up from would be closed and to pick up at the airport. Once at the airport I was told they had no cars. After about one hour, we got a car. Staff was good and not her fault. The original pick up area over promised and should have called sooner.Reviewed 25 Sep. 2020
review fromkayak
10.0
Pros:Staff was hospitable and friendly.Cons:Not y’all, but the rental return was hard to get to in St. Louis.Reviewed 8 Mar. 2021
review fromkayak
10.0
Pros:Friendly & quick. Out the door after pick up in about 5 mins or less.Cons:Nothing, assuming the charges come thru properly. Dropped off after they closed, which was very easy.Reviewed 25 Oct. 2020
review fromkayak
6.0
Pros:The manager doesn't care if you get your car no matter the circumstances. She made it clear my problem ( and I was a paying customer) was not her problem. I left in tears.Reviewed 25 Jul. 2020
review fromkayak
3.2
Idiot behind the counter....Pros:It was a nice car.Cons:The employee behind the counter. I've already made a complaint with Hertz, but will NOT be renting from them again from this city. Normally Hertz has stand out employee's willing to help out customers, as well as having a 'people personality'. Maybe they are dire for help in Gulfport, MS because I came across a smug employee that did everything he could to let me know he was annoyed with me. I had to change cars because the one that was given wasn't within the specifics stated in the agreement, so he huffed and puffed about the exchanged. Because I had that experience, the next week I rented from Dollar (to not have to deal with that person again) and guess who I get behind the counter for Dollar. Same guy!!!! Any need!? So try to be nice, get the car, go out, EXACT same situation. Went to exchange car and a plane landed and the line was deep of about 10 people. I went to the counter and kindly asked, 'I'm sorry, but this car isn't big enough, can I have the one next to it, because it is 109 cubic inches bigger. He told me, 'sir, you need to get to the end of the line'. But... SIR, you NEED to get to the end of the line! Ok... So I do... Wait 45 minutes AFTER I already got my car, get up to the top of the cue. Ok, now can I change... 'NO sir... That is a luxury car, not a full sized'. --- So LIVID doesn't even cover my feelings. Even the people in the line were so disgusted with his behavior went to National next door. Then he goes on to say, well if you want that car it will be +$30 a day, would you like me to book that for you. I took a deep breath, let him know his customer service skills were less than par, and went on my way. I know this is a complete RANT, but hopefully someone from Hertz will see this and put this guy outside washing the vehicles if he is so important to them because he should NEVER be in the position to help customers. Hertz has an amazing customer complaint department, so I will be renting from them because of that, but never from Gulfport MS again!Reviewed 4 Dec. 2017
review fromkayak
2.0
Pros:Absolutely NOTHING, my vehicle was canceled - not by me, without being reached out to and informed ; found out during pick up. Will be calling to file a complaint tomorrow and request for a refund of 132$ cancellation fee becuase I never canceledReviewed 1 May 2021
review fromkayak
10.0
Pros:All aspects of rental in Gulfport was excellent. The automobile was great and the employees extremely helpfulCons:Can't Think of anything,Reviewed 5 May 2021
review fromkayak
2.8
Cons:Staff needed to call Hertz with questions. No airport shuttle. Had to pay a taxi. Could not add 2nd driver without additional fee.Reviewed 3 Feb. 2020
review fromkayak
7.2
Rental was not at the airport but was good experiencePros:Very friendly people and they did give me an upgrade since I had so much trouble at the airport!!Cons:Did not have anyone available to pick me up at the airport so I had to take a taxi.Reviewed 6 Jun. 2017
review fromkayak
7.6
Airport taxes? Didn't see this in the rental terms - $100 differencePros:Car was good and size requested, clean and easy pick up.Cons:Car was not the class requested and an airport tax was added that changed the rental price about $100. I did not see this in the rental terms having looked through it and would I have paid ahead of time this fee would not have been included (I have to assume as there was no mention of it in the quote)Reviewed 12 Feb. 2018
review fromkayak

Where can I find Hertz car rentals in Gulfport?

14035-d Airport Road, Hertz car rentals

Address

14035-d Airport Road

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 228 863 2761

Address

10495 B Hwy 49

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00

Phone

+1 228 539 9330

Good to know

Most popular location

10495 B Hwy 49

Most popular car type

Economy

FAQs about renting a car from Hertz in Gulfport

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in Gulfport.

  • Hertz has 2 rental locations in Gulfport. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes