Find reviews that mention:
4.0
Like: managers choice = Camaro Bad = Was suppose to be at airport, ended up being down the street. Had to pay Uber $25 to get there. Outside of car was dirty and tank was empty. Returned the car with 5/8 full and they charged me $95 for gas! Was on the phone for half hour trying to get it resolved.Reviewed 28 Mar. 2023
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10.0
Check in and drop off was a breeze. I rented a van for the first time and didn't know what to expect. I was pleasantly surprised of the high quality of van that I received.Reviewed 27 Mar. 2023
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2.0
Will never rent thru you again. Never rented the car and dont want to rent thru you againReviewed 1 Nov. 2021
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1.9
I requested a rental at the gulfport airport and priceline switched the rental site 10 miles away. I cancelled and was charged a 100 dollar fee.Reviewed 14 Aug. 2021
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10.0
Pros:All aspects of rental in Gulfport was excellent. The automobile was great and the employees extremely helpfulCons:Can't Think of anything,Reviewed 5 May 2021
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2.0
Pros:Absolutely NOTHING, my vehicle was canceled - not by me, without being reached out to and informed ; found out during pick up. Will be calling to file a complaint tomorrow and request for a refund of 132$ cancellation fee becuase I never canceledReviewed 1 May 2021
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10.0
Pros:Perfect. On time & convenient.Reviewed 7 Feb. 2021
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6.4
Pros:Staff was very friendly but certainly understaffed. I was contacted 8 hours prior to picking up that the lot I was supposed to pick up from would be closed and to pick up at the airport. Once at the airport I was told they had no cars. After about one hour, we got a car. Staff was good and not her fault. The original pick up area over promised and should have called sooner.Reviewed 25 Sep. 2020
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6.0
Pros:The manager doesn't care if you get your car no matter the circumstances. She made it clear my problem ( and I was a paying customer) was not her problem. I left in tears.Reviewed 25 Jul. 2020
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2.8
Cons:Staff needed to call Hertz with questions. No airport shuttle. Had to pay a taxi. Could not add 2nd driver without additional fee.Reviewed 3 Feb. 2020
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10.0
Cons:The drop off point was different than the pick up at the direction of Hertz however upon arrival the drop off point was closed. There was some confusion when we called the 800 number for assistance but after calling the local, pick up location (airport) we were ultimately directed to bring the vehicReviewed 21 Apr. 2019
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9.6
Pros:The staff was very friendly and helpful, would use over again and again!!Cons:When I searched for a car rental, I was asked what airline I was using, I assumed it would have used the Rental located at that airport, I had to take a Taxi to another Hertz location, it saved me money though, I guess I can't complain to much!!Reviewed 19 Mar. 2019
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