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10.0
Instructions on droop offReviewed 14 Jun. 2022
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8.0
Renting at Hertz in Helena was quick and easy. The rental car was a bit too low to the ground for comfortable use.Reviewed 18 Oct. 2021
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1.9
We had a problem with the smell of the car. We had asked for a no smoking car and when we picked up we were assured all cars were no smoking. We reported it to Hertz so they could fix for next customer. The Hertz representative accused us of creating the small in the car and said they would determine if they would charge us a cleaning fee! We did not have time to return the car for another because we were in a hurry to get to a wedding. They were very rude!!! I will never rent from Hertz Again!!Reviewed 9 Sep. 2021
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5.9
I liked the cleanliness. Where to take the car back was not explained. Way too expensive for low grade car. Car not good on gas. Will not use Hertz again.🤔Reviewed 25 Jul. 2021
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10.0
Pros:Bryan was very pleasant and extremely helpful. He went above and beyond to make sure we had a good car rental experience. It was so nice to experience great customer service.Cons:Not a thing!!Reviewed 2 Jul. 2021
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10.0
Pros:easy processCons:nothingReviewed 2 May 2021
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9.6
Pros:The car was clean & ready - but one tire was seriously low on air. The Hertz employee went above and beyond and had it repaired in short order by a local tire shop. Drop off was a breeze.Cons:An excellent experience with great caring staff. What more could I ask for? All rental car agencies charge a significant premium for full size SUV's - so it was quite pricey.Reviewed 17 Aug. 2020
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10.0
Pros:Staff was friendly and helpful. Everything worked greatReviewed 18 Jul. 2019
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7.6
Decent rentalPros:Fine small car-wouldn’t rent this in Montana if the weather got bad thoughCons:Kind of an expensive rate for a small car-Reviewed 16 Sep. 2018
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8.4
Pros:MpgCons:Drivers seat just okReviewed 25 Aug. 2018
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9.6
Pros:Nice vehicle roomy for 5Cons:Broken back seat belt that was apparently already known about. Very concerned about the safety of one of our childrenReviewed 5 Sep. 2017
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10.0
Pros:Impeccable serviceReviewed 2 Jan. 2017
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