8.0
The car wasn’t that clean inside.Reviewed 15 Apr. 2022
review from![momondo-kyk-wl]()
2.0
Cons:We didn’t even get to pick up the rental car and were left scrounging for a car to fit 7 at the last minute. We visited the location on the Tuesday before pick up to insure it’ll be a smooth pickup because the vehicle was paid with my credit card but was registered under my boyfriends name. They guy working at Hertz at that time said it would be no problem, I did not need to be present, my boyfriend just needed to fill out a couple of papers on the day of pick up and all set to go. Well Saturday comes around and my boyfriend goes to pick up the car with my credit card in hand just in case they ask for it, and they wouldn’t allow him to pick up the car without me present. The guy who was there Tuesday was denying the fact we were ever there or ever even spoke to him. They wanted me to meet my boyfriend at Hertz, meanwhile I was at work for a 12 hr shift as a cardiac stroke nurse, hence the reason my boyfriend was registered to pick it up. Because I couldn’t make it there, the only option was for my boyfriend to redo the reservation under his name and pay with his card, however, Hertz wouldn’t price match and it would’ve been $250 more than we were paying. Overall terrible experience. If there policy is that the payment and the registration need to be under the same name, then they shouldn’t allow people to book it otherwise. And they definitely shouldn’t have there employees say it would be no issue when we checked ahead of time that it would be a smooth process.Reviewed 12 Nov. 2019
review from![kayak]()
7.6
Cons:Arrived 30 minutes before closing... ask for a cab so our 3 kids ( 5 months old) would not have to wait outside.....employe called last minute.....employe kicked us out with our baby on a 98degre day around noon... so it could close and go to his friend s party.........Reviewed 7 Jul. 2019
review from![kayak]()
10.0
Pros:EverythingReviewed 29 Apr. 2017
review from![kayak]()
10.0
GREATPros:No hassle.Reviewed 26 Mar. 2017
review from![kayak]()
2.8
UnsatisfiedPros:The car was very good on gasCons:We had to go back twice because my husband didn't Have my Visa card and that's the one I had used to book online. Also no one did a walk around the car with me and when I got home there was a dent and a scratch on the passenger door. The car was dirty and only had only a quarter of a tank of gas. We picked it up in st pete's and dropped it off in Seminole. There was no one there when we arrived to drop it off and we had to wait for half an hour. We expected better service from HertzReviewed 22 Mar. 2017
review from![kayak]()
6.0
Hertz had the car as promised no bsPros:The car was clean and ran good, very good gas mileage.Cons:Had to get a taxi from the airport to Hertz.Reviewed 17 Mar. 2017
review from![kayak]()
10.0
Pros:The pick up and drop off was an easy cab ride from the airport. The value made this extra expense worth while. The service at the office as very good.Reviewed 20 Nov. 2016
review from![kayak]()
5.2
Car was filthyPros:Pick and drop off okayCons:Windshield was dirty. Looked like it hadn't been washed in a month. Interior dash was disgusting. Luckily I went home to pick up some things so I could clean it before our trip. Trunk was full of sand.Reviewed 28 Oct. 2016
review from![kayak]()
4.8
Pros:Gas mileage AC workedCons:Funny smell Couldn't drop off at airportReviewed 27 Aug. 2016
review from![kayak]()