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10.0
Easy check-in, no complaints, friendly staff.Reviewed 1 Aug. 2022
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10.0
Truly, HERTZ IS THE BEST car rental company. I have rented from Budget, Dollar, National and my experience has been disastrous. With the only exception of Enterprise which has been decent. You pay a little more with Hertz but the way they treat you, trust you, WOW! In and out in a flash and also better quality cars. With the cheaper companies you pay less (in many cases a little less) but the lines, the problems the filling up forms, etc makes it Not Worth it!Reviewed 4 May 2022
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10.0
Smooth transaction all around I didn’t fully grasp that the add on insurance offered was third party so you still have to provide your personal insurance provider at the counter.Reviewed 3 Jan. 2022
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5.9
The car drivers window didn't work ... found out when it was time to pay a toll. :-(Reviewed 11 Sep. 2021
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10.0
Clean vehicle, easy pick up and drop off process.Reviewed 6 Sep. 2021
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10.0
The vehicle was clean but had a strong offensive perfume odor that was off putting. We used some essential oils on cotton to counteract. The check out process was quick, friendly and efficient. The price was high, probably because of Covid and demand.Reviewed 21 Aug. 2021
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1.9
Had to have a flight in order to rent with debit card!? Ridiculous..why do I need a flight when I’m clearly drivingReviewed 26 Jul. 2021
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8.0
Pros:Nice vehicle; efficient setup, pickup, and return.Cons:Minor but annoying mechanical issue (ratting noise).Reviewed 25 May 2021
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10.0
Pros:Friendly, great service and good car.Reviewed 28 Oct. 2019
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2.0
Horrible customer servicePros:Not a single thing! Even though the guy did smile the whole time showing he was a true jerk!Cons:They stated it was booked thru a third party so they didn't have to honor the reservation. Then told me I could buy a plane ticket and be allowed the rental, so I buy a cheap flight, they again refuse saying I'm trying to defraud them!! I am still waiting on my refund& this has been over a week ago!!!Reviewed 1 May 2017
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6.0
Pros:got a carCons:bastards charged me additional on top of what i had already paid Kayak THEN tried to charge me nearly DOUBLE for their own insurance even though I had purchased insurance from Kayak. Give me a flat price upfrontReviewed 29 Mar. 2017
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10.0
Happy for the easy rentalPros:Easy: booking, pickup, drop offCons:Those older body impalas are a bit down market, but if that's what it takes to get the great price, not at all upset.Reviewed 20 Feb. 2017
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