Book Hertz car rentals in Lexington

Reviews for Hertz in Lexington

Recent reviews

Traveler rating

Wonderful

6

Very good

1

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

8

2.0

Poorly the costumer service number along the website was downReviewed 6 Aug. 2023

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10.0

Took the vehicle to the Asheville, Hertz rental car return location at 9 AM. When the store opened no one was there I waited two hours and then had to leave had to pay a shuttle driver to return the keys later that day. In addition, the invoice I received included five days rental cost for one day rental. In addition, I spent two hours hours on the phone trying to contact someone at Hertz for information total run around Totally unacceptable I look forward to hearing from Hertz to resolve these issues and concerns. My rental contract number is 182634104Reviewed 25 Apr. 2023

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10.0

Easy check-in, no complaints, friendly staff.Reviewed 1 Aug. 2022

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10.0

Truly, HERTZ IS THE BEST car rental company. I have rented from Budget, Dollar, National and my experience has been disastrous. With the only exception of Enterprise which has been decent. You pay a little more with Hertz but the way they treat you, trust you, WOW! In and out in a flash and also better quality cars. With the cheaper companies you pay less (in many cases a little less) but the lines, the problems the filling up forms, etc makes it Not Worth it!Reviewed 4 May 2022

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10.0

Smooth transaction all around I didn’t fully grasp that the add on insurance offered was third party so you still have to provide your personal insurance provider at the counter.Reviewed 3 Jan. 2022

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5.9

The car drivers window didn't work ... found out when it was time to pay a toll. :-(Reviewed 11 Sep. 2021

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10.0

Clean vehicle, easy pick up and drop off process.Reviewed 6 Sep. 2021

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10.0

The vehicle was clean but had a strong offensive perfume odor that was off putting. We used some essential oils on cotton to counteract. The check out process was quick, friendly and efficient. The price was high, probably because of Covid and demand.Reviewed 21 Aug. 2021

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1.9

Had to have a flight in order to rent with debit card!? Ridiculous..why do I need a flight when I’m clearly drivingReviewed 26 Jul. 2021

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1.9

They cancelled the RESERVATION a week before arrival. Never mind I made the RESERVATION about 2 months in advance. If they don’t know what a RESERVATION is, perhaps they should stop taking RESERVATIONS.Reviewed 20 Jul. 2021

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1.9

Hertz didn't have my reserved car at the location I booked in advance and ended up renting me a smaller car for more money at a different nearby location.Reviewed 12 Jul. 2021

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2.0

Pros:The staff was friendly, but said the car was full of gas and it was Empty. Called and asked what to do and they said fill it. We did and then returned the car half full. We expected to get a refund for the gas we did not use, butReviewed 1 Jul. 2021

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More

• 7.1 /10Enterprise Rent-A-Car Car Rentals at Lexington
• 4.4 /10Avis Car Rentals at Lexington
• 5.9 /10Budget Car Rentals at Lexington
• 6.7 /10Dollar Car Rentals at Lexington
• 9.2 /10Alamo Car Rentals at Lexington

• Has the Hertz rental car policy in Lexington changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Lexington?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Hertz in Lexington.

• How many car rental locations does Hertz have in Lexington?

  Hertz has 3 rental locations in Lexington. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Blue Grass airport (LEX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Blue Grass airport (LEX)?

  Yes