Book Enterprise Rent-A-Car car rentals in Lexington

Reviews for Enterprise Rent-A-Car in Lexington

Recent reviews

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Wonderful

5

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Mediocre

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10.0

Pros:Staff was great, Pickup was flawless. Vehicle was perfectCons:It would have been nice if the branch we used was open later so we could physically hand the rental back in. We had to drop it off and leave keys in a drop box. Minor issue, though.Reviewed 25 Apr. 2021

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2.0

Cons:It would have been nice if they actually had the car I reserved, or any car at all.Reviewed 1 Apr. 2021

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4.0

Pros:The car was comfortable and easy to driveCons:Booked the car online, but when I arrived to pick my car up, the staff said there were no cars available. Had to wait over an hour for a car. The car also reeked of cigarette smoke. Vincent was friendly, but the rest of the staff was unfriendly and clearly didn’t care about the customers. Would not book at this location again.Reviewed 29 Mar. 2021

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9.6

Pros:A stone hit and cracked our windshield while traveling, and they swapped out our van at a different location in under 1 hour. Outstanding!Reviewed 12 Oct. 2020

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10.0

Pros:EverythingCons:NothingReviewed 5 Aug. 2020

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8.0

Cons:Winchester Rd location did not allow you to park your personal vehicle in their lot, which I was never told prior to arrival....but other than that, very good experienceReviewed 20 Jul. 2020

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2.0

Pros:It was a car that ranCons:I ordered a truck and had to take a car, really needed the truck thats why I reserved the truckReviewed 14 Jul. 2020

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2.0

Cons:Arrived to pick up the car and they “are out of cars”. Had reservation for over 10 days. No one tried to notify me that the car was unavailable. I was not offered an alternative and was not given any apology! Was simply told it’s the “virus” and there’s nothing they could do. I was 3rd in line for pickup that day and the people in front of me did not get rentals that day either. I will NEVER use Enterprise again!Reviewed 29 Jun. 2020

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8.0

Pros:Drop off was very easy and fast.Cons:We had ants in our van. Also, took way too long to pick up car.Reviewed 5 Sep. 2019

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2.0

Car not available at my scheduled time!Cons:Ended up having to scramble and rent from another company as they didn't have a car available at my appointed rental time!Reviewed 15 Sep. 2018

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8.4

Pros:After a miscommunication when I found out last minute that I could not be picked up from my hotel, Enterprise reimbursed my Lyft fare to get to their location.Cons:Long wait to pickup the vehicleReviewed 7 Aug. 2018

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6.8

I was charged more than stated on the sign upPros:Vehicle was fine and convenience to airport was amazing!Cons:The fact that I was charged $34 per day plus taxes, etc. for a rental that was “booked” at $25 per day.Reviewed 17 Apr. 2018

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• What is the most popular rental car from Enterprise Rent-A-Car in Lexington?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Lexington.

• How many car rental locations does Enterprise Rent-A-Car have in Lexington?

  Enterprise Rent-A-Car has 6 rental locations in Lexington. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Blue Grass airport (LEX)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Blue Grass airport (LEX)?

  Yes