Book Avis car rentals in Lexington

Reviews for Avis in Lexington

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Traveler rating

Excellent

3

Good

2

Okay

2

Mediocre

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car was cleancustomer service

get the carfriendly staff

car availablegreat experience

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2.0

Pros:NothingCons:Car smelled like weed. PatheticReviewed 10 Mar. 2021

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8.0

Pros:Staff made everything easy.Cons:I ordered a car and the only thing available was a truck.Reviewed 2 Dec. 2020

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4.8

Cons:I was double charged for my rental and my money was never returned. Colonel marion horn jr.Reviewed 14 Aug. 2020

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2.0

Pros:NothingCons:Customer serviceReviewed 7 Jul. 2020

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5.2

Pros:Leslie was very helpful and pleasant.Cons:The rental location was difficult to get into and our of, there was no wayfinding--no clearly designated area for parking, or returning the vehicle. It took an extremely long time to get the car--the car wasn't ready when we arrived, despite our reservation being made at least a month in advance.Reviewed 7 Jul. 2019

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2.0

Absolutely disgustingPros:Easy to get to in the airportCons:There car was absolutely disgusting. I have never been in such a filthy rental car. Sounded like it was going to break down on the highway the whole tripReviewed 27 Aug. 2018

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10.0

Pros:I liked the whole process. Everything was easy and the vehicle was very clean.Cons:Nothing, everything was great.Reviewed 5 Oct. 2017

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7.2

Decent vehicle and the price was exactly as quoted.Pros:The vehicle was well equipped. A Ford Fusion with backup camera and bluetooth sound system. The leather seats were very comfortable.Cons:There were a number of body scratches and I was afraid I would get blamed for them since no one came outside with me when I picked up the car and no one noted the condition of the vehicle. It also wasn't clean, particularly the interior windshield.Reviewed 20 Jun. 2017

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2.0

Pros:They charged for me an hourly rate ($189) which they finally removed. Then I discovered they charged me for a tank of fuel when it was re turned with a full tank. Still awaiting a reply on the refund. Disappointing .Reviewed 26 Dec. 2016

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8.8

Pros:Avis was great. Car was greatCons:The kayak deal didn't work. Tried to get a cheaper car cause kayak listed a shuttle to a different location that didn't exist. Costed more than planned.Reviewed 29 Nov. 2016

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7.2

worst audio system everCons:This was the most infuriating experience with a car audio system ever. I don't know how anyone who uses a smartphone as an audio source could ever drive this car. When connected with a USB cable, so i could charge my phone, the system kept stopping the audio(podcasts app) and then switching to my music, randomly. I tried to just listen to music but it kept randomly stopping playback, sometimes restarting the song from the beginning, sometimes going to a completely different song, sometimes stopping entirely. I gave up trying to play from my phone and turned off audio in the car completely. while i left the phone plugged into USB to charge, but still, without me touching the phone or audio system, it would randomly open my music and start playing random songs through the audio system. I know my phone is not the problem because my personal car has a USB port integrated with the audio system and it works perfectly with my phone.Reviewed 8 Apr. 2016

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• Has the Avis rental car policy in Lexington changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• What is the most popular rental car from Avis in Lexington?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Avis in Lexington.

• How many car rental locations does Avis have in Lexington?

  Avis has 2 rental locations in Lexington. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Blue Grass airport (LEX)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Blue Grass airport (LEX)?

  Yes