Book Hertz car rentals in Long Beach

Reviews for Hertz in Long Beach

Recent reviews

Traveler rating

Excellent

52

Good

16

Okay

19

Mediocre

47

Poor

0

Find reviews that mention:

car was cleancustomer service

pick up the carfriendly staff

car availablegreat experience

rented a carnever rent

pick up and dropcar was dirty

location was closedcredit card

wrong location

10.0

Easy process and excellent customer service!Reviewed 20 Aug. 2022

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10.0

Smooth pick-up and return process. Great comparative value.Reviewed 10 Aug. 2022

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2.0

They charged me for two days when I had it for one afternoon but the charged me like I had it for two.Reviewed 3 Aug. 2022

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10.0

Nothing needed. Was happy with my experienceReviewed 26 Jul. 2022

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6.0

The pickup spot is convenient and the employees were very helpful. However, given that wr booked through a third party, we were told we'd been booked with the "manager special" or something, and we were given a gas-guzzling truck to drive instead of a sedan or even an SUV. So very polluting and of course very expensive in gas. So be warned, the management can really rent you whatever they want to when it says "mystery car" in your booking.Reviewed 7 Jun. 2022

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2.0

I rented a car to be picked up at LAX. The morning before I got a confirmation that my car was available in Long Beach. I was unable to get help in fixing this error from Kayak, Priceline, or Hertz.Reviewed 29 Mar. 2022

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8.0

Selection of vehicles left a lot to be desired. No larger vehicle was available and again not much selection. Way too small locationReviewed 16 Mar. 2022

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10.0

This was my first time renting a car. I was moving (I don’t own furniture yet) and needed a lot of space. The woman at the desk at LB Airport helped me talk through my needs and find a vehicle that was best for my needs and a return schedule that made more sense than what I had initially booked. She was friendly and patient through the process, and brought me closer to my needs. The car itself was excellent. Very clean and comfortable. I especially appreciated the safety features it had given I had an 8 hour drive in a very packed car. I also found myself impressed with the mileage of the car. The entire rental and return process was seamless and positive. I really couldn’t think of anything to improve on. The process was smooth and the counter worker did an excellent job helping me fine a car to fit my needs!Reviewed 14 Mar. 2022

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2.0

- the cruise control was not working, making the drive on the freeway difficult - the car was dirty & had an odor - there was something wrong with the tires/wheel alignment - road noise was high and car was veering to the side - I paid for a higher end car and it was notReviewed 27 Feb. 2022

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2.0

Terrible customer service. I could not change my time of pick up, no one answered my calls or emails. They did not reimburse me for the cancellation. Terrible place to rent from!!Reviewed 25 Feb. 2022

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10.0

Everything is okReviewed 12 Feb. 2022

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2.0

My car rental had a cigarette smell that made my head hurt and my kids kept complaining of the smell bad experienceReviewed 22 Dec. 2021

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• Has the Hertz rental car policy in Long Beach changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How many car rental locations does Hertz have in Long Beach?

  Hertz has 3 rental locations in Long Beach. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes