10.0
n.a.Reviewed 15 Jun. 2023
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10.0
I had heard bad things about Hertz and I've rented from other companies regularly. My experience with them was actually very good. It was an easy process and the service was good. No hidden fees, no issues. Well done.Reviewed 4 May 2023
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2.0
Bonjour En prenant la voiture que j ai loué pour quelques heures 9h-18::30(30km),j ai fait le tour de la voiture,aucune anomalie. En retournant la voiture, des petites taches de p peinture blanche (couleur de la voiture) de 1-2cm2 sur le bas côté du coffre,côté conducteur,dont m en incriminé la responsabilité.Reviewed 19 Sep. 2022
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4.0
Really pushy at the pick-up desk. Said that the insurance I purchased from Priceline wasn't valid and tried to sell me more insurance - really pushed hard for me to buy more. Then tried to sell me an upgrade that was 3x my daily rate, which was more funny than anything else. Rental car places are known for being a bit pushy and dishonest, but this was next level. I wouldn't rent from them again, and have been watching my credit card like a hawk for other "extra" charges.Reviewed 6 Dec. 2021
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1.9
Last time that i use KAYAK.The app give me wrong direction to drop off the car.Because of that i need to pay extra 76 euro.Poor communication between kayak and hertz.For sure will not recommend anyone to use KAYAKReviewed 20 Aug. 2021
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9.6
Pros:Super easy pick up at the airport counter then a small walk to the garage at the airport to get in the car and go. No pressure on buying extra insurance or upgrading.Cons:Over all one of the best rental encounters I have had in over 40 years.Reviewed 10 Feb. 2020
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10.0
Cons:Kayak computed incorrect tax on our invoice. We had to pay another €20 at return. Other than that one thing, everything was perfect. Oh, and one other thing, the directions to return the car need to be a lot more of a step by step type of thing. It simply says return at airport. Uh, yeah. Go to airport. Ok. Then what? Where? This needs to say exactly where one is going. Easy. Small. Needs added. Again, great experience.Reviewed 2 Jul. 2018
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10.0
Excellent servicePros:Ivan was very kindReviewed 5 Jun. 2018
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6.0
Cons:Misleading fuel option from the pickup agent. I ended up returning the car with a full tank of gas just to learn I somehow agreed to pay for an entire additional full tank of gas. I expect more from hertz.Reviewed 6 Oct. 2017
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2.0
UnorganizedPros:The service rep in Malaga was very nice and very helpfulCons:Poor functioning car. Low tire pressure. Multiple notices about service which was due. Had to fill one tire 4 times during trip Malaga noted car as no damage. Madrid counted all minor scratches and door nicks and tried to charge me for them. They were aggressive and unfriendly. We were told the car was red and in a certain space number. The car was gray and in a different number and I wonder if they mixed up keys I rent cars frequently and from Hertz and this whole situation and car will steer me away from Hertz and Avis forever.Reviewed 6 Jun. 2017
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10.0
Great service, friendly staffCons:It was very difficult to find a pick up and drop off place at both airports. I was extremely frustrated!Reviewed 1 Jun. 2017
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