Hertz Car Rentals in Melbourne from C$ 60/day

2.0 Poor

Economy

17 Apr 2017

Pros: nothing

Cons: Lady at the counter was unhelpful ddin't end up hiring a car

8.8 Excellent

Economy

25 Feb 2017

Pros: The car was perfect good size very comfy

Cons: The lady at the agency was not very nice to me and my friend and explained everything really quickly

6.0 Okay

Economy

13 Jan 2017

No Toll TAG unlike other companies

Cons: No toll tag was made available in the car. We have been unsuccessful at paying the tolls direct through the web and will now be charged an extra premium for Hertz to pay. From what was a good experience it leaves a sour taste and I wouldn't use Hertz again for this reason. Very unhelpful

2.0 Poor

Compact

3 Jan 2017

Someone dropped the ball

Pros: you are kidding, right?

Cons: I don't know who mishandled the reservation, but when I got to the Hertz office, the booking was never confirmed by the website so there was no car waiting for me. So I had a useless confirmation number and had to scramble to find a car company that had a car I could rent on the day for a much larger price than the one I had originally booked.

2.0 Poor

Economy

3 Jan 2017

Rip off from Hertzp

Pros: The car was OK. Were told by staff on collection gauge stuffed car showed 3/4 full. On return the gauge showed over full when we filled it. Charged over and above deposit which was supposed to cover extras. Not happy at all.they owe me a cosiderable amount of refund. We shall see. Staff at sirport VERY nice. Not so the man who served is at Footscray who made a point of fibbing about fuel gauge.

10.0 Excellent

SUV

26 Dec 2016

Pros: speedy car delivery new car, no hassle great friendly staff

Cons: nothing all went well why should i write more in this box when there was nothing wrong?

2.0 Poor

SUV

2 Dec 2016

Hertz was great; KAYAK not do much

Pros: We flew to Melbourne, Australia from the US, and when we walked up to the Hertz counter, there was no car for us. We had made our reservation through KAYAK. We were in their system but the address for the rental office did not exist. The woman at the counter did her best and found a business downtown that could provide a car, but for $1000 more than what we had reserved. Not impressed with KAYAK. Thanks to Hertz, though, who managed to work something out with no notice.

Cons: KAYAK

6.4 Good

Economy

8 Sep 2016

KAYAK TIMINGS

Cons: That Kayak gave us the option to return the car at 9pm, only to arrive at Hertz and find out that this was not an options. This really ruined our plans and we incurred extra costs for parking and fuel that we didn't want.

8.4 Excellent

Economy

29 Feb 2016

Worked put nice

Pros: Fast pick up and easy return

Cons: Price

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