Reviews for Hertz in Melbourne
- All reviews 100%
17 Apr 2017
Cons: Lady at the counter was unhelpful ddin't end up hiring a car
25 Feb 2017
Pros: The car was perfect good size very comfy
Cons: The lady at the agency was not very nice to me and my friend and explained everything really quickly
13 Jan 2017
No Toll TAG unlike other companies
Cons: No toll tag was made available in the car. We have been unsuccessful at paying the tolls direct through the web and will now be charged an extra premium for Hertz to pay. From what was a good experience it leaves a sour taste and I wouldn't use Hertz again for this reason. Very unhelpful
3 Jan 2017
Someone dropped the ball
Pros: you are kidding, right?
Cons: I don't know who mishandled the reservation, but when I got to the Hertz office, the booking was never confirmed by the website so there was no car waiting for me. So I had a useless confirmation number and had to scramble to find a car company that had a car I could rent on the day for a much larger price than the one I had originally booked.