Guest Reviews
Overall Rating
7.4
Good
Based on 3,866 reviews
Cleanliness
7.8
Comfort
7.7
Pick-up/Drop-off
7.1
Value for money
6.9
Hertz car rental prices in Melbourne
| Economy | C$151/day | |
| Compact | C$42/day | |
| Intermediate | C$228/day | |
| Standard | C$189/day | |
| Full-size | C$183/day | |
| SUV | C$46/day | |
| Premium | C$51/day | |
| Van | C$77/day | |
| Commercial | C$77/day | |
| Box truck | C$131/day |
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Showed up, no cars available."
(in 361 reviews)
"Drop off location was horrible."
(in 1439 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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10.0
Pros: Great dropoff
review from
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5.6
car ok, but communication not so much
Pros: car was ok, 70.000km on the odometer
Cons: I wanted to drop off the car a day early, so I called the support line and was told that I could. But at the station I found it had no key drop box. Calling the support line again, I was then told by a different agent that I could not return the car at that station at that time (Sun afternoon) and the only other option was to pay ~$60 extra for a dropoff at the airport (+ travel expenses back from there). I decided against that and so had to return the next day.
review from
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4.0
Check in process was poor and misleading
Pros: Clean office
Cons: Tried to sell us the full tank option even when they know we are driving nearby and wont need it. She was dishonest when she said that we would finish the full tank. Also the damages around the car wasnt marked properly, I had to go around and take photos to make sure the extra damages were not ours. Also when asked where the nearest highway entrance were they werent helpful.
review from
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10.0
Fantastic car very grateful
Pros: That it was new and well maintained when I had to change my time then it was easy as
review from
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4.8
Cons: They keep charging my card without explanation
review from
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8.0
Cons: Hard to find rental car return at flinders street. Fees exceed rental cost...disingenuous
review from
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9.6
Melbourne city office is nice
Pros: Agent who helped us with the return was good. It was unclear why the amount we were told the rental would cost, and the cost the computer showed were different (not to our favor by quite a bit). He tried to find out what happened and made adjustments. Also told us about a great place to eat.
Cons: Hertz seems to rely on the clients to take pictures of any car damages when they pick up the vehicles, and have those pictures to show the agents when returning the car. Very much on the honor system, which if it works is fine - just surprised that they don't have such pictures in the Hertz system tagged to each vehicle.
review from
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10.0
Pros: Friendly service. Very prompt and easy to deal with.
review from
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2.0
Pros: nothing
Cons: Lady at the counter was unhelpful ddin't end up hiring a car
review from
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7.2
up-sold unfairly
Cons: after 19 hours of flying, arriving in Melbourne AU at 5:30 am, you'll forgive us for being up-sold $45 for prepaid tolls. Turns out 1)not needed and 2) not used: shame on them
review from
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8.8
Pros: The car was perfect good size very comfy
Cons: The lady at the agency was not very nice to me and my friend and explained everything really quickly
review from
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6.0
No Toll TAG unlike other companies
Cons: No toll tag was made available in the car. We have been unsuccessful at paying the tolls direct through the web and will now be charged an extra premium for Hertz to pay. From what was a good experience it leaves a sour taste and I wouldn't use Hertz again for this reason. Very unhelpful
review from
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10.0
Pros: Great dropoff
review from
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10.0
Fantastic car very grateful
Pros: That it was new and well maintained when I had to change my time then it was easy as
review from
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9.6
Melbourne city office is nice
Pros: Agent who helped us with the return was good. It was unclear why the amount we were told the rental would cost, and the cost the computer showed were different (not to our favor by quite a bit). He tried to find out what happened and made adjustments. Also told us about a great place to eat.
Cons: Hertz seems to rely on the clients to take pictures of any car damages when they pick up the vehicles, and have those pictures to show the agents when returning the car. Very much on the honor system, which if it works is fine - just surprised that they don't have such pictures in the Hertz system tagged to each vehicle.
review from
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10.0
Pros: Friendly service. Very prompt and easy to deal with.
review from
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8.8
Pros: The car was perfect good size very comfy
Cons: The lady at the agency was not very nice to me and my friend and explained everything really quickly
review from
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8.0
Cons: Hard to find rental car return at flinders street. Fees exceed rental cost...disingenuous
review from
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7.2
up-sold unfairly
Cons: after 19 hours of flying, arriving in Melbourne AU at 5:30 am, you'll forgive us for being up-sold $45 for prepaid tolls. Turns out 1)not needed and 2) not used: shame on them
review from
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5.6
car ok, but communication not so much
Pros: car was ok, 70.000km on the odometer
Cons: I wanted to drop off the car a day early, so I called the support line and was told that I could. But at the station I found it had no key drop box. Calling the support line again, I was then told by a different agent that I could not return the car at that station at that time (Sun afternoon) and the only other option was to pay ~$60 extra for a dropoff at the airport (+ travel expenses back from there). I decided against that and so had to return the next day.
review from
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4.0
Check in process was poor and misleading
Pros: Clean office
Cons: Tried to sell us the full tank option even when they know we are driving nearby and wont need it. She was dishonest when she said that we would finish the full tank. Also the damages around the car wasnt marked properly, I had to go around and take photos to make sure the extra damages were not ours. Also when asked where the nearest highway entrance were they werent helpful.
review from
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4.8
Cons: They keep charging my card without explanation
review from
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2.0
Pros: nothing
Cons: Lady at the counter was unhelpful ddin't end up hiring a car
review from
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6.0
No Toll TAG unlike other companies
Cons: No toll tag was made available in the car. We have been unsuccessful at paying the tolls direct through the web and will now be charged an extra premium for Hertz to pay. From what was a good experience it leaves a sour taste and I wouldn't use Hertz again for this reason. Very unhelpful
review from
Other suppliers in Melbourne scored
Where can I find Hertz car rentals in Melbourne?
408 Punt Road, Hertz car rentals
Address
408 Punt RoadPhone
+61 398 215 455Top Tips For Renting a Car from Hertz in Melbourne
- 25% of our users found rental cars from Hertz in Melbourne for C$ 44 or less
- Book your rental car from Melbourne in Hertz at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Hertz in Melbourne are around 37% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Melbourne
How much does it cost to rent a car from Hertz in Melbourne?
On average a rental car from Hertz in Melbourne costs C$ 55 per day.
What is the most popular rental car from Hertz in Melbourne?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Melbourne.
How many car rental locations does Hertz have in Melbourne?
Hertz has 5 rental locations in Melbourne. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Melbourne & other airports (MEL)?
Yes
Does Hertz offer shuttle or airport pick-up services from Melbourne & other airports (MEL)?
Yes
