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4.0
The vehicle was dirty. There should have been more luxuries for the price I paid.Reviewed 23 May 2023
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2.0
I ordered Hertz car through Kayak and then I cancelled Hertz. Kayak and Hertz can't seem to get it straight that I didn't get the car. I keep getting messages, "Are you ready for your trip?" It was extremely hard to get the refund. They charged me a $50 cancellation fee. Don't go near Kayak or Hertze!Reviewed 30 Apr. 2023
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4.0
A heads up on the crazy deposit demands before Hand would have been great.Reviewed 9 Apr. 2023
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10.0
Great staff. The place moved from their last location to this location, about time to change their address on line.Reviewed 3 Jan. 2023
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2.0
Reserved a full-size truck or SUV, vehicle was switched out for a "Crossover SUV", which did not meet my needs. Was informed of this after I had arrived at the airport. Hertz rep said there were no options, yet there were Hertz trucks in the rental lot. They did not compensate price completely.Reviewed 22 Apr. 2022
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4.0
I flew to Midland Odessa. When I signed up with Kayak there was no clarity that I would not be picking the car up at the airport and had to spend another $22 and wasted time to go and pick it up at the outside site. Thanks Kayak.Reviewed 6 Mar. 2022
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6.0
Car had a shake at highway speeds. There was no windshield washer fluid. Front window was dirty. Paper floor mats left in car. Sanitized sticker left in cup holder.Reviewed 10 Jan. 2022
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10.0
No issues, easy check out and easy check in.Reviewed 22 Dec. 2021
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6.0
Okay the car was not clean properly and also I noticed some issues. Bad smell and was showing some warning on front bumper sensors. Looks like it needed front end alignment even the steering wheel was crooked. My options thy need to put more attention to the vehicles THANKSReviewed 26 Oct. 2021
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2.0
After my plane was delayed, Hertz decided to give my reserved car away to other people as there was a large conference in town that week. Ended up costing me $500 for an Uber to get to my destination because no other company had cars either. Lady at the counter was useless and made no effort to help me.Reviewed 21 Oct. 2021
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10.0
Agents were super friendly and efficient. Quick, easy and hassle-free transaction. Thank you!Reviewed 1 Oct. 2021
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7.9
When I picked up the car, agent did not go over exterior condition with me- there was previous passenger side damage, although slight, to the lower door area. I took pictures of it, but not reviewed with me Otherwise, all okReviewed 21 Sep. 2021
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