Book Hertz car rentals in Midlothian

Reviews for Hertz in Midlothian

Recent reviews

Traveler rating

Wonderful

1

Very good

2

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

1

6.0

I know all of Hertz's materials state that cars are non-smoking, but I could smell old smoke. I also have incredibly sensitive skin and could feel the reaction coming less than 30 minutes after starting to drive the car. Overall, it was not a great experience. Even if the rest of the service is wonderful, but the car makes my skin sensitive flare up, I don't count it as a positive experience because of the time it takes for my skin to go back to normal after exposure to the rancid air.Reviewed 11 Oct. 2022

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2.0

They ran out of cars and I was left stranded with nothing!!!!Reviewed 15 Sep. 2022

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8.0

Pros:Staff very helpful under here stressful circumstances with COVID and high demand for rentals at pick up. Drop off extremely easy.Cons:Practicing Patience and understanding seems to calm anxiety for both customers and staff. This staff exhibited both qualities. We can always do better in these areas of functioning.Reviewed 7 Jun. 2021

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10.0

Pros:Super friendly staff. Dropping off the car at my house is awesome.Reviewed 19 Apr. 2021

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8.4

Cons:Service very goodReviewed 9 Nov. 2020

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8.0

Pros:Fast serviceReviewed 10 Sep. 2019

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8.8

Pros:Small office. Pick up was super fast. No waitingCons:It was an older basic model Nissan Versa. It served our purposes well. Got great gas mileage. But for someone looking for a newer car with more features, this on would not be itReviewed 7 May 2019

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4.0

Pros:Nothing. I had a confirmation for a car and they didn't have one for me. I had to uber to another place to get a car.Cons:Having a car that I had confirmed online with a confirmation #. They had no car for me and I was told they couldn't help me despite having a confirmation #. I had to uber to another location after calling around for an hour to find a location that could rent me a car.Reviewed 30 Mar. 2019

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10.0

Great servicePros:The selection of vehicles presented to me, the prompt friendly service from the young lady working that day. All and all was a excellent serviceReviewed 11 Jul. 2017

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6.0

Cons:The staff is not friendly to customers.Reviewed 7 Jul. 2017

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2.0

Car never provided and service adviser impressively rudeCons:Having to rent last minute at much greater price from another company because my reservation could't be met Rude service adviser who managed to be nearly as unhelpful as unpleasant Asked to speak to a manager and was informed that no such person was available and was then provided with a (possibly fake?) number for the manager by the service adviser. No answer or return call. Service adviser was Ayesha, Manager was supposedly "Mercedes" I never heard back from either regarding fulfilling my reservation and rented from another companyReviewed 28 Jun. 2017

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4.4

Terrible serviceCons:The front desk person was very rude and talked over me when I called for a ride to pick up the car. The outside of the car was filthy dirty. The windshield had bug splatter all over. I drove five miles home and parked it over night just to wake up to a flat tire. I didn't buy their insurance So i was screwed. I only needed this car while mine was having maintenance done. I only rented it for two days, to drive to work. Which I had to call out for one to fix the tire. I will never use Hertz again.Reviewed 17 Jun. 2017

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• Has the Hertz rental car policy in Midlothian changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Midlothian?

  Standard (Chevrolet Colorado or similar) is the most frequently booked rental car type from Hertz in Midlothian.

• How many car rental locations does Hertz have in Midlothian?

  Hertz has 1 rental location in Midlothian. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Byrd Intl airport (RIC)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Byrd Intl airport (RIC)?

  Yes