Book Hertz car rentals in Mission Viejo

Reviews for Hertz in Mission Viejo

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

1

2.0

absolutely 0 professionalism.......miserable corporate culture.....angry people...maybe its because i booked for 5 days at $350 over the phone, and then got on kayak and found the same car for a 7 day rental at $235, and then put 1650 miles on the car cruising around the vegas desert.......the car itself was fine, but this tanner manager inbred wouldve dragged outside and beaten in most countries....Reviewed 16 Dec. 2021

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10.0

Pros:Professional staff; quick and easy pick up & drop off.Cons:N/AReviewed 9 Feb. 2021

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10.0

Pros:very friendly front desk employees very happy with the serviceReviewed 2 May 2018

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3.2

Had to pay twice. Still no refund.Cons:I prepaid for my rental and was told they wouldn't accept it. I had to pay again plus an additional deposit. How do I get my initial payment refunded?Reviewed 3 Apr. 2018

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10.0

Pick up and drop-off were easy with very pleasant gentleman helping usPros:It was close to home, the agent was very pleasant and helpful. we got upgraded to a full size with GPS. Gas mileage was great.Cons:NAReviewed 18 Jul. 2017

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9.2

Pros:Friendly, good customer service (in the store!)Cons:Couldn't use debit card to pay (prepaid online with debit card). Arrived at store and they said they wouldn't take that card. Had to be charged again. Was refunded money, but not after a long phone call to Hertz, going back and forth between different people there. After over 1 week, the money appeared back in my account.Reviewed 23 Jun. 2017

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2.8

0 customer servicePros:NothingCons:HIDDEN CHARGES (doubling the quote), no communication, rude employees. I do a lot of traveling and this is by far the worst car rental place I've dealt with. I highly recommend you go elsewhere.Reviewed 17 Jun. 2017

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10.0

Pros:Quick, pleasant pick-up and return of a brand new vehicle. Will rent again at same locations.Reviewed 31 May 2016

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• 5.0 /10Budget Car Rentals at Mission Viejo

• Has the Hertz rental car policy in Mission Viejo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Mission Viejo?

  Intermediate (Mazda Mazda3 or similar) is the most frequently booked rental car type from Hertz in Mission Viejo.

• How many car rental locations does Hertz have in Mission Viejo?

  Hertz has 1 rental location in Mission Viejo. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes