1.9
Hertz kept a $50 fee for cancellation due to a COVID quarantine issue. I felt this was unfair.Reviewed 9 Oct. 2021
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10.0
The staff were super kind and friendly. They were so easy to deal with and made the process a breeze.Reviewed 14 Aug. 2021
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4.0
Cons:No discount for veteran and you charged me for 2 full days when I had the car for 1 day & 3 hoursReviewed 26 Jun. 2021
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2.0
Pros:the car was no available and they didn't support by looking other locations, i didn't got the services.. several minutes on hold in the phone waiting after i call them multiple time to multiple locations....Cons:ensure available inventory in this portal.Reviewed 7 Feb. 2021
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10.0
Pros:The staff at Hertz Car Rental in Corneilus, N.C. was very friendly and professional! Checking in/out was super fast! I am looking forward to renting a car again at Hertz in Corneilus, N.C.!Cons:Can't think of anything that could have been better, enjoyed the whole experience!Reviewed 18 Mar. 2019
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5.6
Cons:Reserved a Malibu or similar. Showed me an SUV. Told him I didn’t want an SUV, Was told it was a free upgrade and they had nothing else. Said I don’t like driving SUVs. He went inside, I followed. Finally he handed me keys, pointed and said take that silver car. Rude, never went over for damage.Reviewed 3 Mar. 2019
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6.0
Failed reservationPros:The car was clean and drove nicelyCons:My boyfriend booked the rental for me online for a wedding we were attending out of state. He had to leave before me and when I picked up the car they wouldn’t let me use the rsvp b/c I didn’t have his cc. They told me I had to cxl my online rsvp and rebook at a different rate. The new rate was twice as much! Plus there was a non refundable cxlation fee of $80! It was 3 times what we experienced to pay and it took forever to get the car b/c there was only one guy working at this location. Never again will I use this company.Reviewed 22 Oct. 2018
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2.0
Rental booked, no cars availablePros:Nothing. The booking experience was smooth and easy, but the inventory wasn't there to back up what was booked. I Called the location to verify the address and was told they had no cars available. That left me having to scramble to figure out what to do.Cons:I was able to book and they didn't have any cars. We were transporting teens to help with hurricane clean up and had to inconvenience a family that had other plans to get them there since there were no cars.Reviewed 15 Oct. 2018
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10.0
Pros:Mike was great, attentive and polite.Reviewed 23 Jan. 2018
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8.4
ValuePros:Our minivan was the right size for us and was rented at a good value. Saban was professional and polite. Pick up and drop off was easyCons:NAReviewed 12 Jun. 2017
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