Book Hertz car rentals in Napa

Reviews for Hertz in Napa

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

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car was cleanfriendly staff

pick up the carrented a car

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2.0

Reserved a car for a driver’s return trip to Sacramento area and had a confirmation but when he got to Hertz in Napa they told him they didn’t have any cars. He took an Uber which ended up being half the costReviewed 23 Sep. 2022

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2.0

Made reservation 2 weeks ahead of time. Office called me the morning of rental to say that they did not have a vehicle, nor could they offer me a replacement.Reviewed 11 Sep. 2022

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2.0

No car was available when I arrived at Hertz. I had already paid for my insurance through Allianz which I am disputing. Terrible experience!Reviewed 10 Sep. 2022

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4.0

They sent a confirmation my car was ready for pickup the next morning at 9:00am. I then got a call at 8:30am morning of pickup informing me there wasn’t a car. It threw our whole trip off. I leased another car and on way, Hertz called and said they now had a car. Had to cancel new lease and walk back 4 miles to Hertz. We lost hours off our vacation time and missed an important meeting. Communication with your leasing offices needs serious work. Overall, we were pleased with car and easy drop off at SFO airport.Reviewed 30 Apr. 2022

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8.0

I ordered the car a week in advance and it was not available at the time I ordered it. I had to wait another two hours for the car. Other than that, everything else was excellent.Reviewed 26 Apr. 2022

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2.0

They called the morning after we booked our reservation and told us there weren’t enough cars available, and couldn’t guarantee or even provide a solid estimated wait time for when we could get one during our time in Napa. I know there is a National rental car shortage right now, but their website availability should be more up to date. When we booked our car they seemed to have 10+ cars available to choose from. It definitely threw a wrench in our plans to have to spend the morning scrambling to find another rental company.Reviewed 25 Feb. 2022

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10.0

Very easy the employee from Vallejo location was really nice very professional thank you 🙏🏼 can’t remember her nameReviewed 13 Nov. 2021

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4.0

Pros:Staff and the car itself were nice.Cons:Being told I will have to pay double the price I originally booked when I came to pick up the car.Reviewed 22 Jul. 2020

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5.2

Pros:The employees were nice but the lack of vehicles on the day of pick up was terribleCons:The radio in the rental car did not work and nothing was done on the part of hertz to resolve the matterReviewed 5 Jan. 2020

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2.0

Pros:NothingCons:I made two reservations with the correct confirmation number for both of them. At the time that I went to the rental office to pick it up the car they told me that they DONT HAVE ANY CAR AVAILABLE!!..Not even one of them were available. Worse service ever.Reviewed 1 Oct. 2019

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2.0

Cons:They called the morning of the rental and said that they did not have a car for me at this location or at any location within a 60 mile radius.Reviewed 18 Jun. 2019

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5.6

Pros:It was very easy and convenient at drop off. Quick and easy access to airport suttle.Cons:The car was little dusty and pet hair.Reviewed 27 May 2019

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• 9.5 /10Budget Car Rentals at Napa

• Has the Hertz rental car policy in Napa changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Napa?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz in Napa.

• How many car rental locations does Hertz have in Napa?

  Hertz has 1 rental location in Napa. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes