10.0
Person behind the counter on Christmas Day was excellent.Reviewed 26 Dec. 2021
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6.0
Pros:Great fuel economy.Cons:Car smelled badly of smoke at pickupReviewed 29 Sep. 2020
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10.0
Pros:Everything was super easy to deal with.Cons:Nothing, everything was up to parReviewed 14 Dec. 2019
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4.4
Cons:we waited almost an hour at the Panama City Airport to get our car. We were second in line for the car, but the attendant only worked with gold members if they were in their line so we had to wait until there was nobody in that line for us to get servedReviewed 3 Jul. 2019
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9.2
Cons:Easiest rent car return I have experiencedReviewed 18 Jun. 2019
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10.0
Pros:Pick up and drop off were very easy. The car we had was just right for our family.Reviewed 25 May 2019
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2.0
The car I've rented was not availablePros:When I came to the rental place, lady told me to look elsewhere, they have no vehicles available. So I've ended up with no vehicles at all. Why would you offer a rental deal if you have nothing available.Cons:Very unprofessionalReviewed 31 Aug. 2018
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2.0
Car unavailableCons:When I got to the airport, Hertz didn’t have a single car. The lady at the counter said they couldn’t actually guarantee my car until 24 hours following the reservation. In fact, of the seven or so car rental places at the airport, only one car rental place had a car. It was very expensive. So, I was stranded in the middle of nowhere without a vehicle until the next day.Reviewed 18 Aug. 2018
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8.0
Staff was greatPros:Easy Che k in and great staff made this a good experience. I was a little early and they had no problems with that. I expressed some concerns about the car exterior and they noted it was not my doing.Cons:The car exterior was pretty rough when I picked up the car. I took pictures of everything. It also had some kind of tire is due that rubbed when taking a hard left turn.Reviewed 17 Jan. 2018
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9.2
better than the competitionPros:great car, Nissan quest and very nice staff at check in. better price than the others for a van. really easy transaction.Cons:check out made my wonder if everything was wrapped up. staff was busy and said just give us the keys, we will email the receipt in 5 min. i never got it. everything was fine in the end, just left me unsure. had to extend drop off by several hours... charged $54 for extension. paid 26 per day... all good, my fault for missing deadline.Reviewed 20 Dec. 2017
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10.0
Dug the car and the servicePros:I got the perfect car for me (a Kia Optima) and the young lady at the desk who helped me could not possibly have been nicer or more helpful. I'm very pleased.Reviewed 11 Dec. 2017
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10.0
Easy Check-in and OutPros:Pricing, reminders, phone appReviewed 16 Sep. 2017
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