2.0
They wouldn’t accept my chime credit card even though I’ve rented before using the same cardReviewed 31 Jul. 2023
review from![kayak]()
4.0
The person at the counter told me she couldn’t add my AARP discount I had todo that thru the 800# . She had filled out a contract on an up sale vehicle and I advised that’s not what I needed as I was taking it one way and flying back. She had me go out and compare the 2 and make my decision. I can back to a line of customers in which I had no issue waiting my turn as I chose to walk out and look at the vehicles. She called me back to the counter asked which on I wanted made notes on the contract and sent me on my way. Never corrected the contract so I shouldn’t have signed it and waited until I got proper paperwork. I got the vehicle drove 30 miles to my home to load things and called the 800# about my AARP discount in which I’m told has to be done at the rental counter where I picked up the vehicle from. He gave me a direct # which I called back several (18) times with lapse in between and she never answered. I called the 800# back once I got to PA to see if I could extend my reservation for 2 days until my flight left so I’m not depending on others to take me to the airport when my flight leaves Monday and was told it would be an additional 560$ for 2 days. However since I didn’t get my discount from the original agreement they could take off $175 to $180 if I did return the car by the original specified time. I turned it in as agreed and wasn’t given my discount. I will not be renting from their company again.Reviewed 28 May 2023
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8.0
Convenient pickup and drop off.Reviewed 22 May 2023
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10.0
Great experience with Avis and their car in Panama City. Easy, fast, efficient. Recommend.Reviewed 28 Mar. 2023
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10.0
very easy to get our car and return.Reviewed 15 Aug. 2022
review from![kayak]()
10.0
Very easyReviewed 1 Aug. 2022
review from![cheapflights]()
2.0
Car was not clean and had many cosmetic damages. No one there to go over this at check in so I took my own pics tryued for 3 days to get through to someone lol I clarify they had this documented in their end So they went and tracked it charge me for this upon return. Never could get any assistance so hopefully this doesn’t happen if it does at least I do have my own back up she’s very frustrating to worry about something like thatReviewed 22 Jun. 2022
review from![kayak]()
4.0
Car smelled like an ashtray. Overwhelming cigarette stench. Tried to call the local Avis rental agent but couldn’t understand him so gave up.Reviewed 7 Apr. 2022
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10.0
Airport clerks were attentive, friendly, competent, and efficient! Nice car!Reviewed 9 Jan. 2022
review from![kayak]()
10.0
Wish the rental parking lot at ECP was closer to the counters, or a shuttle was available, it was a long walk. Overall great though!Reviewed 27 Jul. 2021
review from![kayak]()
2.0
Cons:The entire process was poor. I admit that initially booking the vehicle was easy, but I was not able To change drivers name during booking process so when my daughter went to pick up vehicle they would not rent it to her and instead we had to cancel and book another rental vehicle at more than twice the daily rate. Three day rental went from $180 to $380. Will never use Kayak again.Reviewed 21 Jun. 2021
review from![kayak]()
10.0
Pros:Easy to pick up and very affordableReviewed 15 Jun. 2021
review from![kayak]()