10.0
Easy to pick up at the airport. Staff were very helpful. Spoke English. Had a problem getting into the gate when returning. My guy came out and talked w the responder in French and fixed itReviewed 30 Oct. 2022
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8.0
Cons:Somehow I didn’t realize I ordered a car that changed for every kilometer until I was very tired, out of time and just trying to get to my destination before dark. It ended up being about 60 USD daily on average so not too horrible. I was fortunate in that the car I’d ordered wasn’t ready (I’d gotten an earlier flight) so she graciously offered me an upgrade. On another note, the car is clearly a rental so, not sure if it was the typical island drivers or what, but I got pushed around a lot. Tailgated, almost run off the road, but I was doing the speed limit so who knows.Reviewed 27 May 2021
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10.0
Pros:Reserved at one rate, agent found a lower rate that saved me about $20 for a one day rental.Reviewed 4 Feb. 2021
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10.0
Pros:Staff was helpfulCons:Knowing I would be charged for every kilometer driven. This wasn’t spelled out in the beginning. Felt like a typical bait and switch.Reviewed 3 Feb. 2021
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2.0
Cons:We booked the car online for a Sunday. It was confirmed online. Sunday comes around, cant get ahold of anyone. Come to find out hertz was closed on sunday. Why would your site even let us rent a car for a date that the car rental company is closed. Furthermore why would your site even confirmed the rental if the company is closed that day. Just annoyingReviewed 12 Jan. 2021
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8.0
Pros:The staff was very friendly, and made car pickup easy.Cons:It would have been helpful to have more explicit drop off instructions.Reviewed 6 Jan. 2021
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5.6
Pros:Staff was super helpfulCons:Car itself was not very clean. Somehow had ants everywhere and they would not stop no matter how many we killed. Misleadingly listed without the “no miles/kms” in the purchase.Reviewed 1 Feb. 2020
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8.8
Pros:Yes lots of paperwork to complete at pickup but our provider was super helpful, patient, friendly, giving us undivided attention and answering all our questions. The drop off was a snap with easy to follow directions provided at pickup.Cons:Manual transmissions are lots of fun to drive but Our little French car did not like going into reverse unless the gears were line up just perfectly. Slow and patients rules the day.Reviewed 25 Dec. 2019
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7.6
Pros:Staff was great..... just hidden charges. Basically doubled the cost of the rental.Reviewed 8 Dec. 2019
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2.0
Pros:clean carCons:you never said there would be charge for muleageReviewed 12 Oct. 2019
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7.6
Pros:Staff was friendly and helpful.Cons:Limited options and unclear rules. We lost our reserved vehicle since we were a couple of hours late and then paid a lot extra because the car we rented included unlimited mileage. It’s really weird that unlimited mileage was mandatory.Reviewed 18 Sep. 2019
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6.4
Pros:The drop-off was easyCons:A clear notification that my Allianz insurance didn’t cover any miles & that unlimited mileage with Hertz more than double the cost. Terrible!!!Reviewed 1 Sep. 2019
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