Find reviews that mention:
8.0
all okReviewed 29 Oct. 2022
review from![kayak]()
10.0
Absolutely exceptional in every way! Great personnel! Thank you!Reviewed 21 Mar. 2022
review from![kayak]()
2.0
The car broke in the snow, they were not helpful. I was told I would get a cross-over they did not say it would be extra then they wanted me to pay 500 bucks extra. They offered a free upgrade to a muscle car but it was no different then the first car I had. They were not helpful and very rude.Reviewed 28 Dec. 2021
review from![kayak]()
3.9
I confirmed the reservation with the office the day before pickup. When I arrived, they said that they didn't have my vehicle and had been out of that inventory class for weeks.Reviewed 2 Sep. 2021
review from![kayak]()
7.9
Very efficient pick up and drop off. Excellent staff……friendly, calm and supportive. VERY pricey……but it is that way everywhere. Car was clean….but tires were almost bald. Glad it wasn’t winter!Reviewed 3 Aug. 2021
review from![kayak]()
10.0
Pros:Park City staff excellent!Cons:Nothing!Reviewed 6 Jun. 2021
review from![kayak]()
2.0
Cons:I specifically rented a cargo van because I needed to move furniture. When I arrived to pick up the car, the staff told me they did not have a cargo van available - and the only vehicle they could give me was an old, worn-out minivan. As a result, I was not able to complete the move as planned. Further, the staff was not helpful in any fashion and simply told me there was nothing else they could do - it was a take or leave it situation. They made little effort to address the obvious error that had been made with my reservation.Reviewed 1 Jun. 2021
review from![kayak]()
4.0
Cons:The vehicle I reserved was not available - so I was forced to take another vehicle. The staff was very unapologetic and said the problem occurs - and i had no choice other than to take the car they offered. It was a very disappointing experience.Reviewed 18 May 2021
review from![kayak]()
2.0
Pros:NothingCons:No cars available. Never picked one up. They were very rude and not helpful at all. They said it was my problem.Reviewed 4 May 2021
review from![cheapflights]()
8.0
Pros:They first gave me a car that had the smell of cigarette smoke but switched it out without any problems.Reviewed 12 Apr. 2021
review from![kayak]()
3.6
Pros:The staff and the branch was rude and left me on the phone for over an hour trying to get a resolution.Cons:Service at the branch.Reviewed 22 Sep. 2020
review from![kayak]()
2.0
Pros:The staff at this location was terrible. Josh was rude and incompetent. We ended up using Enterprise instead of Hertz. Terrible customer service.Cons:Poor communication from this Hertz in Park City. They did not have a car for us when we arrived, even though we had a reservation. Avoid this location.Reviewed 27 Jul. 2020
review from![kayak]()