6.0
Received the car with less than a full tank and then filled it up more than full. Probably paid for 100km worth of gas that I shouldn't have.Reviewed 14 Nov. 2022
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5.6
Pros:At pick up, the receptionist requested more money than specified on my reservation.Cons:I should have paid the amount on my reservation.Reviewed 18 Dec. 2019
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9.2
Pros:Pleasant employees and gave us a great car. So quick and easy at Quebec City Airport.Cons:Although I booked on a Canadian website, and went to a Canadian place the booking ended up being in American dollars which made it not really a deal.Reviewed 7 Oct. 2019
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2.0
Cons:Charged 50 percent more at the airportReviewed 29 Sep. 2019
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9.6
Pros:Everything was great, friendly staff, great car. and zero issues.Cons:Drop off procedure was not clear. To be fair its airport set up and not Hert's policy. After hours drop off was not clear, but we figure it out.Reviewed 18 Aug. 2019
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10.0
Cons:We could have been told extra features we didn't see we had such as the GPS which we didn't recognize for three days.Reviewed 14 Aug. 2019
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10.0
Pros:Very friendly and helpful staffReviewed 24 Jun. 2019
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9.6
Pros:Good price. Contract ready upon arrival.Cons:Check in could be faster.Reviewed 9 Jun. 2019
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10.0
WonderfulPros:Staff was amazing! The rental process was very very easy, and the airport's accessibility was perfect.Cons:There was nothing to dislike.Reviewed 21 Apr. 2018
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5.6
Pros:Being able to drop it off anywhere. Car was cleanCons:The windshield washer was probably not made for cold weather. It was freezing and causing poor visiby Overall expensiveReviewed 30 Dec. 2017
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10.0
Pros:Easy and fast check in and check out.Reviewed 30 Sep. 2017
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6.8
Kayak underestimate lugage spacePros:Manager very helpfulCons:Kaysk edtimated place for 5 passengers and 2 large pieces of duitcase but the car was way too small for that! Not pleasant surprise and staff at hertz not very flexible and only wantedvto charge way more money than paid on kayak so bad experience with the online tool. My advice: google the actual car suggested as a size example and compare it to what you drive at homeReviewed 29 Jul. 2017
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