Book Hertz car rentals in San Clemente

Reviews for Hertz in San Clemente

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

0

10.0

Great customer service.Reviewed 23 Jan. 2022

review from

10.0

Pros:Clean car and exactly what I wantedCons:It was as good as expectedReviewed 4 Mar. 2021

review from

2.0

Cons:Although I was confirmed for a call at noon, when I arrived at the site, the agent advised that no car would arrive until 1pm and that she could not promise that she could fulfill our rental reserve.Reviewed 5 Feb. 2020

review from

10.0

Cons:Nothing. The agent was great. Fast service. Great carReviewed 24 Jan. 2020

review from

10.0

Pros:Pick up and drop off quick and easy.Reviewed 23 Jul. 2019

review from

4.0

Gouged me for extra cash, would rent elsewhere next timePros:Clean car, ran well.Cons:This location is hidden in the back of a shopping center and very hard to find. When I showed up they told me they did not have the car or class of car that I had reserved. They gave me a small SUV instead of a midsize. Whatever, but I wanted the lower gas mileage. When I returned the vehicle, they charged me an extra $28 for being 14 minutes 'late' ($2/minute is a bit ridiculous). This was after one of their employees had told me by phone that it would not matter if I picked up or dropped off the vehicle a little bit late or a little bit early. I would look around to avoid picking up at this location again.Reviewed 24 Dec. 2018

review from

4.8

ExpensivePros:Pick up and drop off of the car was easy and I had nuxe customer service.Cons:The car was horrible and it was extremely expensive with a lot of hidden fees.Reviewed 13 Apr. 2018

review from

2.0

Pros:Atvthe last minute had no cars available and couldn’t get one at all.Cons:Poor customer service and no opportunity to try to helpReviewed 1 Apr. 2018

review from

10.0

Wonderful ExperiencePros:The car was clean and I was given a free upgrade. Check out was quick and returning the car was just as easy. The rate was very competitive.Reviewed 31 Jan. 2018

review from

2.8

Had a reservation but Hertz did not have a car for me to rentPros:DId not have any positivesCons:I had reserved a car at the hotel for the next day. When I went to pickup the car they told me they did not have one because they were sold out. ("busy week") They would not provide me any alternatives. I requested that they taxi or Uber me to the next location and they said they could not do that. Horrible customer service. 2 employees at location but neither could do anything to me. Worst case I would have thought they would provide transportation to another location or drive me. But I received nothing and they really did not even apologize for not having the car available. I will not be renting from Hertz anymore. It was just the only option at this location.Reviewed 27 Oct. 2017

review from

4.8

Add on coverage unnecessaryCons:I pre-purchased all the insurance coverage needed to compliment our personal vehicle insurance. When my husband went to pick up the rental, with a full printed copy of the pre-purchased insurance policy in hand, he was told he needed additional insurance. He was in a hurry so he okayed it. As soon as he got back to pick me up and drop me at the airport en-route to his destination, I called Dana Point. They were already closed (Sunday just afternoon), so I called the main Hertz number. Got bounced around numerous times, no one would help, all saying we had to go back to Dana Point despite the drop off location being Palm Springs, or go to another Hertz counter in route of which there were none open. The added insurance by Hertz was a scam that nearly doubled the cost of the pre-paid car rental.Reviewed 8 Oct. 2017

review from

7.6

Pros:Good quality car, personable service.Cons:High rental season, but still a little too expensive given Consumer Price Index.Reviewed 21 Jun. 2017

review from

More

• 8.0 /10Enterprise Rent-A-Car Car Rentals at San Clemente

• Has the Hertz rental car policy in San Clemente changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in San Clemente?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in San Clemente.

• How many car rental locations does Hertz have in San Clemente?

  Hertz has 1 rental location in San Clemente. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes