Guest Reviews
Overall Rating
7.4
Good
Based on 3,840 reviews
Cleanliness
9.2
Comfort
9.0
Pickup/Dropoff
8.5
Value for money
8.8
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Showed up, no cars available."
(in 361 reviews)
"Drop off location was horrible."
(in 1439 reviews)
Recent Reviews
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customer service
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great car
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car was great
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4.0
Gouged me for extra cash, would rent elsewhere next time
Pros: Clean car, ran well.
Cons: This location is hidden in the back of a shopping center and very hard to find. When I showed up they told me they did not have the car or class of car that I had reserved. They gave me a small SUV instead of a midsize. Whatever, but I wanted the lower gas mileage. When I returned the vehicle, they charged me an extra $28 for being 14 minutes 'late' ($2/minute is a bit ridiculous). This was after one of their employees had told me by phone that it would not matter if I picked up or dropped off the vehicle a little bit late or a little bit early. I would look around to avoid picking up at this location again.
review from
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10.0
Wonderful Experience
Pros: The car was clean and I was given a free upgrade. Check out was quick and returning the car was just as easy. The rate was very competitive.
review from
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10.0
Pros: Staff extremely pleasant and helpful especially when we extended our rental. Car clean and well maintained. We would be happy to use them again next time we are in USA.
review from
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9.2
Pros: Liked the car loved the gps s price was best I have s een Hertz do.
Cons: The drop off was hated because I bought a full tank of gas when I had already paid for a full tank which I never do. Never have I bought gas ahead of time either because of this type of rip off that can happen. This was no exception no refund a voucher was offered. I needed the refund when I turned in the car. Probably will not use HERTZ again so what to do with a voucher. Additionally, She said i was 20 minutes late turning in the car but would allow it this time. Who could find the Hertz desk it was inside the airport..Hard for me to find attitude of counter person could use polishing
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8.8
Pros: Good guys - allways nice and easy
review from
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10.0
Wonderful Experience
Pros: The car was clean and I was given a free upgrade. Check out was quick and returning the car was just as easy. The rate was very competitive.
review from
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10.0
Pros: Staff extremely pleasant and helpful especially when we extended our rental. Car clean and well maintained. We would be happy to use them again next time we are in USA.
review from
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9.2
Pros: Liked the car loved the gps s price was best I have s een Hertz do.
Cons: The drop off was hated because I bought a full tank of gas when I had already paid for a full tank which I never do. Never have I bought gas ahead of time either because of this type of rip off that can happen. This was no exception no refund a voucher was offered. I needed the refund when I turned in the car. Probably will not use HERTZ again so what to do with a voucher. Additionally, She said i was 20 minutes late turning in the car but would allow it this time. Who could find the Hertz desk it was inside the airport..Hard for me to find attitude of counter person could use polishing
review from
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8.8
Pros: Good guys - allways nice and easy
review from
Other suppliers in San Clemente scored
Where can I find Hertz car rentals in San Clemente?
63 Via Pico Plaza, Hertz car rentals
Address
63 Via Pico PlazaPhone
+1 949 498 7710FAQs About Renting a Car From Hertz in San Clemente
How many car rental locations does Hertz have in San Clemente?
Hertz has 1 rental location in San Clemente. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Los Angeles Airport (LAX)?
Yes
Does Hertz offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes