Book Hertz car rentals in Southfield

Reviews for Hertz in Southfield

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

5

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car availablerented a car

car was cleancredit card

friendly stafflocation was closed

pick up the carwrong location

4.0

My car smelled of old smoke. There was trash under the seats. To speak to someone is nearly impossible. I wanted to report the cigarette smoke smell so I wouldn’t be held responsible. Took three phone calls and long waits to speak to someone,Reviewed 16 Feb. 2023

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10.0

Pros:Pickup was wonderfully easy; upgraded from intermediate to a large SUV. Drop off through Dropbox at airport very simple.Cons:Car could have been cleaner inside and out.Reviewed 12 Apr. 2021

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2.0

Pros:The drop off process was bad. The Hertz location was suppose to open at 7:30am but nobody was there. There was no drop box to leave keys. I was late for work waiting for someone to show up - they arrived to open the location at 8:15am.Cons:Customers shouldn't be waiting to drop off a vehicle. All locations need a way to drop off keys. It was unacceptable that I was forced to put my day on hold and be late for work because nobody was at the location to receive keys.Reviewed 1 Apr. 2021

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2.0

Pros:They did not have a carCons:They did not have a carReviewed 7 Mar. 2021

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8.0

Pros:Friendly serviceCons:Didn’t get the vehicle I selected, a jeep Cherokee. Needed a oil change so it would keep alarming signs at me.Reviewed 16 Dec. 2020

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4.0

Pros:Got the car with problem tire( losing psi), came next morning to fix or replace the car. Been completely ignored and then drive the whole week stopping at gas station regularly to inflate problem tireReviewed 22 Oct. 2020

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2.0

Pros:No inclination as to requiring a FLIGHT itinerary when posting with a debit card. Drove all the way down to be told I can’t rent a car because I’m not using a credit card.Reviewed 1 Aug. 2020

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2.0

Pros:The staff in a friendly way said, "we don't accept debit cards at this location."Reviewed 25 Jul. 2020

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2.0

Cons:I made a reservation at a day in advance and confirmed via phonecall the morning of my pickup. When I called later that day, I was told that all vehicles were sold out. My reservation never should have gone through or been confirmed.Reviewed 1 Jul. 2020

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5.2

Pros:Nothing. They were closed at the time i was supposed to pick up my rental (6pm)!!!Cons:Kayak could have been aware of the office hours for the rental location instead of letting me choose a pick-up time that the place isn't open.Reviewed 16 Sep. 2019

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10.0

Pros:Staff was courteous.Cons:Explanation of full tank pre pay option. They easily fixed it upon return of the car and were helpful.Reviewed 30 Aug. 2019

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10.0

Cons:Good serviceReviewed 25 Aug. 2019

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• Has the Hertz rental car policy in Southfield changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Southfield?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Hertz in Southfield.

• How many car rental locations does Hertz have in Southfield?

  Hertz has 1 rental location in Southfield. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  Yes