Book Hertz car rentals in Southfield

Southfield, MI, United States
3 Oct — 10 Oct
Southfield, MI, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Southfield

Overall Rating5.0 OkayBased on 13 reviews
Cleanliness
5.0
Comfort
5.3
Overall
4.3
Pick-up/Drop-off
4.4
Value for money
6.1

Recent reviews

Traveler rating
0
0
3
3
0
Find reviews that mention:
4.0
Pros:Got the car with problem tire( losing psi), came next morning to fix or replace the car. Been completely ignored and then drive the whole week stopping at gas station regularly to inflate problem tireReviewed 22 Oct. 2020
review fromkayak
2.0
Cons:I made a reservation at a day in advance and confirmed via phonecall the morning of my pickup. When I called later that day, I was told that all vehicles were sold out. My reservation never should have gone through or been confirmed.Reviewed 1 Jul. 2020
review fromkayak
2.0
Pros:The staff in a friendly way said, "we don't accept debit cards at this location."Reviewed 25 Jul. 2020
review fromkayak
2.0
Pros:No inclination as to requiring a FLIGHT itinerary when posting with a debit card. Drove all the way down to be told I can’t rent a car because I’m not using a credit card.Reviewed 1 Aug. 2020
review fromkayak
4.4
ChaoticPros:Car got me there and back.Cons:Understaffed at Hertz on a Friday summer morning. We had a reserved car. But there were walk ins who were permitted to cut in line per se. I’m not sure what the point was of providing a pick up time if that’s the case. I watched as 2 prepaid customers were told they can’t rent a car. Both were livid as their spouses showed up with paperwork to verify the purchase. Both were told to call customer service. The delay caused me to almost miss my friend’s wedding. The car itself had a faulty USB outlet, and the stations a pain to maneuver in the Malibu. That’s not Hertz’s fault. But we requested a different vehicle. They only promise something similar” Will not use hertz again. We had another terrible experience with them in Florida 2 years ago. Again, there was a line of angry customers. It was the longest line compare with other rental companies.Reviewed 13 Aug. 2018
review fromkayak
4.0
Cons:The car had a foul odor and when I picked up the vehicle it had low tire pressure and required me to wait 10 minutes for the attendee to put air in the tire. One day later, a light came on the dash informing me that the tire pressure was low again. I will never rent a car from there again.Reviewed 26 Mar. 2017
review fromkayak
4.0
Unsafe VehiclePros:Nothing.Cons:The back passenger tire shook violently.Reviewed 8 Oct. 2018
review fromkayak
10.0
Pros:Everything went very smoothly. No issues.Reviewed 4 Dec. 2017
review fromkayak
10.0
Pros:Called me when I left something in the rental when I returned the car.Cons:Tank was 2-3 gallons less than full at pick-up. Didn't notice till later.Reviewed 6 Sep. 2017
review fromkayak
5.2
Cons:Dropped off car (per rental agreement) at 6pm on Saturday (after hours). They changed my bill to charge me until Monday at 7am when the branch opened including a late return fee. Hertz customer service refunded the amount as a "courtesy refund" but I was disappointed their reservation system and the branch allowed this rental to happen with no warning that I would be charged extra for a dropoff at that time. Will rent from the airport from now on.Reviewed 21 Dec. 2017
review fromkayak
10.0
Needed to change vehicles during rental.Pros:Drove from Michigan to Mississippi and upon arrival I had car problems. I called customer service and was able to exchange the vehicle with no problem. The customer service at the Southfield, MI and the Hattiesburg, MS office were great.Reviewed 25 Apr. 2018
review fromkayak
5.2
Pros:Nothing. They were closed at the time i was supposed to pick up my rental (6pm)!!!Cons:Kayak could have been aware of the office hours for the rental location instead of letting me choose a pick-up time that the place isn't open.Reviewed 16 Sep. 2019
review fromkayak

Where can I find Hertz car rentals in Southfield?

26695 Telegraph Rd, Hertz car rentals

Address

26695 Telegraph Rd

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 248 352 2091

Good to know

Most popular location

26695 Telegraph Rd

FAQs about renting a car from Hertz in Southfield

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Hertz has 1 rental location in Southfield. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes