Book Hertz car rentals in Sun City

Reviews for Hertz in Sun City

Recent reviews

Traveler rating

Wonderful

4

Very good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

9

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2.0

Do not consider renting a car from this company. They tried to cheat me on the amount of gas that was in the car when I picked it up and insisted it had the wrong amount even when shown photographic evidence of the level including the mileage when I provided it. I rented the car for 4 days at a certain price and when I returned it a day earlier I was told I had to pay the total 4 days instead of the price for 3 days. I was treated like dirt the whole time I was trying to return the car and was told I was going to be put on their "do not rent" list. I think this is very fortunate in case I forget the rudeness and mistreatment and go there again.Reviewed 17 Aug. 2022

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2.0

No car available at time of pick up. They wanted to charge me $20 a day more for the only car they had left. Representative was very rude. I canceled my reservation. Never going back to Hertz.Reviewed 16 Aug. 2022

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6.0

Clerk failed to provide rental contract to renter. Car/windshield was dirty outside from rain. Car wash was the first place we went. Extending days rented was easy from friendly people. Good price. Good gas mileage, excellent A/C, luved remote starting in Phoenix heat. Need more clerks. Had one at turn in with 6 folks waiting.Reviewed 11 Jul. 2022

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10.0

We were very satisfied with the rental experience.Reviewed 4 Jun. 2022

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4.0

I liked how the employee went above and beyond but my original car wasn't there so I was forced to upgrade. It's hard to get ahold of kayak customer serviceReviewed 16 May 2022

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2.0

Had a 12 PM rental time on Saturday, but they close at 12. Got there a few minutes early and they were already closed. When I attempted earlier in the week to move my appointment up an hour to 11 I was told I’d be charged, so I kept the 12pm time. How can you expect to pick up the car at 12 if you are not open past 1150? Horrible.. Did not get my car and will never use them againReviewed 10 Jan. 2022

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1.9

I Rented a car via internet, received confirmation. Arrived to pick up the car the next morning only to be told there is no car available. Employee on duty was RUDE and UNSYMPATHETIC. Terrible customer service. Will NEVER deal with Hertz or Kayak again.Reviewed 27 Aug. 2021

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2.0

Pros:The staff didn’t have a car and never called me and or even gave me a car to ride in and I still payed for insurance but didn’t get my car rental.Cons:Actually given me a car to use without any major issuesReviewed 8 Jul. 2021

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2.0

Pros:I waited in line for 1 hour just to be told there were no more cars available. I booked online and there were cars available but when I arrived there was a line of people with person at the front desk.Cons:Kayak or hertz needs to update their info or find a way better way to communicate to one another. I wanted 2 hours of my day trying to pick up a car that did not exist.Reviewed 6 Jul. 2021

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10.0

Pros:friendly staff, easy return car, good dealReviewed 4 Jun. 2021

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8.0

Pros:very smoothReviewed 2 Jun. 2021

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2.0

Cons:Not take a racist attitude and demeanorReviewed 27 Apr. 2021

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• Has the Hertz rental car policy in Sun City changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Sun City?

  Mini (Chrysler Voyager or similar) is the most frequently booked rental car type from Hertz in Sun City.

• How many car rental locations does Hertz have in Sun City?

  Hertz has 2 rental locations in Sun City. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes