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2.0
I did not keep my car reservation with Hertz in Beaverton. When I arrived to pick up my mid-size car, they attempted to provide me an "economy" car- if you can call a Chevy Spark an economy car. When I showed them my reservation email they said that, since I booked through a third-party, that their vehicle "categories" don't always align. Customer service was terrible- they refused to provide me the size vehicle that I reserved and I canceled my reservation. 100% do not recommend.Reviewed 20 Jan. 2023
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10.0
Everyone was friendly and helpful! Not being changed for rental vehicle until I the day of take it off the lot! As I received a $111.00 credit but was charged the full amount prior. Hoping to see if I get the credit.Reviewed 17 Nov. 2022
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10.0
Extending of the turn in time helped make our unexpected family emergency much less stressful.Reviewed 3 Oct. 2022
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10.0
Staff is friendly and helpful. Car was clean and ready when promised. Pickup and drop off were easy and fast. In town location is convenient and eliminates the necessity of going to the airport.Reviewed 15 Feb. 2022
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8.0
Smooth experience. Easy to make a reservation on line. Hertz had all the correct info when I arrived. Car was ready on time. Nice to be able to pick up a rental locally and not have to drive to the airport.Reviewed 9 Feb. 2022
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10.0
They were very helpful with last minute changes and ended up upgrading the car for us. What a great team they have in Beaverton!Reviewed 19 Nov. 2021
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10.0
pickup and drop off were fast and easy, car was great.Reviewed 11 Oct. 2021
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10.0
Nice rideReviewed 8 Aug. 2021
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10.0
Outstanding customer service!!!Reviewed 20 Jul. 2021
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9.2
Pros:The staff was friendly. It took a little longer to pick up, but the drop off was very quick.Reviewed 9 Oct. 2020
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10.0
Pros:Staff was incredibly friendly and car was almost brand new and impeccably cleanReviewed 25 Jul. 2020
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10.0
Pros:My car wasn’t readily available and I was asked if I could wait. Any other time would have been fine except that I really needed to get on the road in order to arrive to my destination on time. Samira jumped in to help, and intervened in a very creative way. She was extremely helpful, thinking out the box and found me a car right away. I was out the door within minutes after that. She made the drop off a very quick and smooth process too. It’s great to see that there are people in the service industry who still genuinely care. Thanks to Samina this will become my go to car rental location.Reviewed 23 Feb. 2020
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