Book Hertz car rentals in Tuscaloosa

Same drop-off
Thu 1/6
Noon
Thu 8/6
Noon
Driver's age:

Hertz car rental prices in Tuscaloosa

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger Van
SUV
Commercial
Pick-up truck

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Tuscaloosa

Overall Rating4.9 MediocreBased on 22 reviews
Cleanliness
5.3
Comfort
5.1
Overall
4.9
Pick-up/Drop-off
4.8
Value for money
4.8

Recent reviews

Traveler rating
2
2
0
0
0
0
9
2.0
There were no cars available at my scheduled pickup time. I was told that they would call me when something was available. Never got a call. Tried to call the store but they had closed. I never got the a car at all for my trip. Also I was told that I would have to pay for an additional day bc the time I scheduled to drop it off is no longer available. They said they have to be open to drop it off now. Horrible experience.Reviewed 16 Apr. 2023
review fromkayak
10.0
The service was quick , and easy. From my pickup to returning.Reviewed 21 Mar. 2023
review fromkayak
2.0
They did not have a car for me.Reviewed 17 Mar. 2023
review fromkayak
2.0
Booked car thru app, but when I arrived for pick up I was informed that no cars were available even though the booking was only 30 minutes prior. My Uber had already left so I needed to get another Uber in order to get to Avis for a rental car at the airportReviewed 1 Feb. 2023
review fromkayak
2.0
They didn’t have a car for me. You should have checked.Reviewed 20 Nov. 2022
review fromkayak
10.0
Corey at the drop off location (Briley pkwy) was super nice and accomodating. Very friendly and got me taken care of super fast.Reviewed 18 May 2022
review fromkayak
2.0
Was totally ok with renting a vehicle with them until I called to make sure we still was on for the date 2 days before my trip was then informed we had to pass a credit check a put down a hefty fee that I wasn’t expecting lucky I found another place in town for half the cost with brand new cars and not a quarter of the feeReviewed 21 Feb. 2022
review fromkayak
8.0
I like that I had a good pick up and drop off and the price …. What could have been better is that with Covid 19 and Omicron the car had not been clean or sanitize we had to clean it and sanitizeReviewed 9 Feb. 2022
review fromkayak
2.0
The Tuscaloosa, AL location is based solely on customer returns, meaning if other people don’t return their vehicle on time there is not one available for you. This happened to me and multiple other customers before the holidays, and I ended up unable to go on my vacation because despite a reservation I was never given a car. I’m still in a financial battle with Hertz to get my money back. They only have an unhelpful website, and claim a 5% fee to talk to an actual human being on the phone. Utterly ridiculous.Reviewed 28 Dec. 2021
review fromkayak
1.9
We arrived at the car rental location and there was no car. The manager was mean, rude and not customer friendly at all. She said we were late for our reservation and out of luck. (Our plane was late and we were 40 min past the hour hold policy) She claimed she gave it to the reservation that came in on time- but had no answer as to where that customer's car was. She said she had no additional cars and none were available at any other locations. After reading many reviews about this particular location, it's apparent that this happens often as well as the rude and belittling behavior that goes with it. Hertz should rethink who they have as their employees-and at least have customer service that is friendly and kind to the customers!Reviewed 4 Oct. 2021
review fromkayak
4.0
Pros:NothingCons:The customer serviceReviewed 29 Jun. 2021
review fromkayak
2.0
Pros:Nothing.Cons:EverythingReviewed 19 Apr. 2021
review fromkayak

Where can I find Hertz car rentals in Tuscaloosa?

312 Merchants Walk Ste 5a, Hertz car rentals

Address

312 Merchants Walk Ste 5a

Hours

Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00

Phone

+1 205 349 6144

Good to know

Most popular location

312 Merchants Walk Ste 5a

Most popular location

312 Merchants Walk Ste 5a

Most popular car type

Standard

FAQs about renting a car from Hertz in Tuscaloosa