Book Hertz car rentals in Vallejo

Reviews for Hertz in Vallejo

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

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Poor

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8.0

I ordered the car a week in advance and it was not available at the time I ordered it. I had to wait another two hours for the car. Other than that, everything else was excellent.Reviewed 26 Apr. 2022

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10.0

Very easy the employee from Vallejo location was really nice very professional thank you 🙏🏼 can’t remember her nameReviewed 13 Nov. 2021

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5.2

Pros:The employees were nice but the lack of vehicles on the day of pick up was terribleCons:The radio in the rental car did not work and nothing was done on the part of hertz to resolve the matterReviewed 5 Jan. 2020

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2.0

Pros:Nothing, the entire process is a joke. You reserve a car online and when you get there, they tell you they have no cars available.Cons:Have cars for people to take if you were to accept their reservation or don't take the reservation if you cant guarantee that a car will be availableReviewed 26 May 2019

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2.8

Pros:Hertz does not have the rental available during the scheduled pick up time.Cons:Hertz employees should notify their customers ahead of time if they do not have the available vehicle for rent.Reviewed 18 May 2019

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4.8

Hertz's poor customer servicePros:The price per day was competitive.Cons:Awful customer service at the desk for the following reasons: - minimally staffed (one person) - the lone rental agent would answer the phone and provide sales related assistance on the phone while handling a rental at the desk and with others waiting in line; - the time it took to complete the rental: one hour; - the discourteous and surliness of the rental agent when I asked (after waiting for 15 minutes in line) whether the rental car was available; - as for the car, a tire had a leak requiring several air pump stops during the 8 day rental.Reviewed 29 May 2017

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10.0

Pros:Car was excellent, people were friendlyCons:It seems like there is a lot more paperwork than there used to be. Just business, I guess.Reviewed 10 Mar. 2017

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2.0

Absolutely the worst servicePros:Convenient locationCons:Not enough staff present. Long wait time. We prepaid for a full tank of gas, but only got a little over half. Tires were not fully inflated. Took us 1.5 hours to pick up pre-paid rental. took us 45 minutes to return it. They charged us incorrectly for gas, instead of refunding the money they wanted to give us a voucher. Worst rental experience ever.Reviewed 21 Feb. 2017

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5.5

Pros:Tbe car was really dirty when i picked it up. And power adapter didn't work so i couldn't charge my phone to access gps which made things interesting. Other that it was ok. A little pricey.Reviewed 22 Dec. 2016

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10.0

We switched venues at the last minutePros:We needed to change our drop off point at the last minute. It didn't phase Hertz in the least. They provided the same great service at the Vacaville drop off point. (I never saw the Vallejo office.)Reviewed 13 Oct. 2016

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2.0

Pros:Absolutely nothingCons:I reserved a full size vehicle when I went to pick up my rental they only had a Nissan Sentra they said that's all we got . So then I procedure and when it was time to pay they tried to charge me three time what the reservation said . It was just a horrible experienceReviewed 25 Jun. 2016

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• 7.3 /10Enterprise Rent-A-Car Car Rentals at Vallejo

• Has the Hertz rental car policy in Vallejo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Vallejo?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Hertz in Vallejo.

• How many car rental locations does Hertz have in Vallejo?

  Hertz has 1 rental location in Vallejo. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes