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10.0
Great rental. Would rent from hertz againReviewed 7 Sep. 2022
review from![kayak]()
4.0
Pickup was fine, but there was a huge mixup when I returned the car. I was charged an extra $300 for returning the vehicle to a different location even though it was the exact same place and the same desk agent.Reviewed 19 Jun. 2022
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2.0
The vehicle was stolen while I was packing. I was double charged by Hertz they charged me for the full weeks rental and insurance. I was only supposed to be charged 1 day of insurance coverage because the theft occurred same day as rental. so far I have paid twice for the weeks rental and a week of insurance.Reviewed 28 Apr. 2022
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2.0
Never go this Hertz location. I reserved a car and had a Hertz confirmation number. When I arrived they said they had no cars available. The worker would not even check on the computer to confirm they had no cars. She just told me there were no cars, even though the lot was full of cars. I had to get a ride and drive to Oakland airport and rented a car from Alamo (they were so much nicer). Worst customer service and I will never reserve a car from Hertz again.Reviewed 13 Jan. 2022
review from![kayak]()
8.0
Jasmine at desk was wonderful!Reviewed 5 Dec. 2021
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1.9
I booked Through Priceline then I went to go get the car the people that work there couldn’t help me they said they didn’t have one car available they couldn’t help me cancel my reservation anything I will never ever ever ever go through Priceline or hurts ever again in my life , I ended up having to drive my own car , then it took forever for my money to be returnedReviewed 2 Oct. 2021
review from![cheapflights]()
10.0
Pros:Amazing and fast service. Ford car was very clean and safe! Patti was incredible!Reviewed 29 Jan. 2021
review from![kayak]()
10.0
Pros:Amazing staff (especially Patty). New and safe car helped get me to my Doctor appointments. Easy return. Great value!!Reviewed 16 Dec. 2020
review from![kayak]()
10.0
Pros:super staff, great teamwork, clean vehicle, great value. shout out to philip, mark, and brittany as well as behind the scenes staff-- everyone very kindReviewed 25 Jul. 2020
review from![cheapflights]()
5.2
Pros:The car was nice and had no issuesCons:Pick up took an hour. Staff member was kind but very slow and easily distracted and then we had to wait for car to be fully cleaned. After renting I called to try to adjust reservation and was told it couldn’t be adjusted at all so I had to change plans even though hertz states it can be changed.Reviewed 14 May 2019
review from![kayak]()
8.0
Pros:Friendly staff and drop off was very easyReviewed 14 May 2019
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10.0
Pros:Outstanding customer careReviewed 29 Aug. 2018
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