Book Hertz car rentals at Waterloo Airport

Driver's age: 25-65
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Hertz car rental prices at Waterloo Airport

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Small car
Small
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Medium car
Medium
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Large car
Large
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Luxury car
Luxury
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Van car
Van
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SUV car
SUV
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Commercial car
Commercial
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Pick-up truck car
Pick-up truck
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FAQs about renting a car from Hertz at Waterloo Airport

  • Where can I find Hertz car rentals at Waterloo Airport?

    4807 University Ave is the closest Hertz rental location to Waterloo Airport. The telephone number for this location is +1 319 277 3552.

  • Does Hertz offer shuttle or airport pick-up services from Waterloo Airport (ALO)?

    Yes

Reviews

Pros

"Very friendly !"(in 2332 reviews)
"Friendly rental employees, , great deal!"(in 5675 reviews)
" off were super smooth"(in 2382 reviews)

Cons

"Better .They were completely rude."(in 690 reviews)
"Horrible logistics and "(in 690 reviews)
"The and smelled horrible."(in 195 reviews)
Overall Rating6.2 OkayBased on 10000 reviews
Cleanliness
6.8
Comfort
6.8
Overall
6.2
Pick-up/Drop-off
6.2
Value for money
6.2

Recent reviews

Traveler rating
5141
1883
296
1401
196
0
8282
Find reviews that mention:
10.0
THE CUSTOMER SERVICE WAS THE BEST. SHARITA TOOK GOOD CARE OF ME AND MY NEEDS. THE BEST SELECTION OF CARS AROUND. THEY ALWAYS GO ABOVE AND BEYOND TO MAKE SURE I'M HAPPY AND SATISFIED WITH MY EXPERIENCE.Reviewed 23 Dec 2025
review fromkayak
2.0
The car that I was given was dirty and Ws nit to my standard. Not only was it dirty but also was using more gasoline than anticipated. It drove like n old vehicle I tried to change at the airport location since the downtown had close early. Thrvtrest ent I experir ce was horrible from an agent and Lala. She was unprofessional told me I had to wait.30 minutes. An hour sent by and she refuse to give me service. She kept bfudhing me off told me I was not platinum and get seek g everyone but ne. There are 2 other agrnts they told me I had to see her but she refuse to give md service. After back and forth another agent sas me and gave the exchange. It took over 2 hours to exchange a csr with no long line. This ssx a terrible experienceand I don't hnink I will ever rent from Hertz agsin . Just because I was not platinum I cold not get service? I had hold ststid which ghry claim hsd expired. So now we don't see individuals as customers? All shod be treated with dignity and respect. The Maplewood Cleveland airport was beyond horrible. The downtown location wss where I was given dirty old car.Reviewed 23 Dec 2025
review fromkayak
2.0
I booked this through your app. TWICE. both times i received a call from the location that they do not have enough cars and were cancelling my reservation. They made me speak tot heir customer services and according the the CS rep, my amount will be refunded, but i have not received any refund even after more than 12 days have passed.Reviewed 21 Dec 2025
review fromkayak
2.0
I could never talk to a person when I did. They couldn't help me. I never picked up the car. I chose to go with somebody else Hertz sucks badly. Their website is c***, doesn't work at all. Can't make changes. Can't believe they're in business. No personality , no ability to talk to people unbelievably , poor serviceReviewed 21 Dec 2025
review fromkayak
2.0
There was no car. Out of supplyReviewed 19 Dec 2025
review fromkayak
2.0
Car was dirty when I got it. Then i got charged extra fees for being late when they were closed and got charged an extra day when I had it only one day and had prepaid it too. CrooksReviewed 18 Dec 2025
review fromkayak
6.0
The jeep smelled mustyReviewed 17 Dec 2025
review fromkayak
4.0
Not good - hidden fees, was told I owed $80ish at pickup, instead it was $240. Very disappointed with thisReviewed 14 Dec 2025
review fromkayak
10.0
Great service. Friendly and efficient!Reviewed 14 Dec 2025
review fromkayak
10.0
Absolutely amazing very easy and quick. So much better than getting a cab or an uber. we will definitely go this route again!Reviewed 12 Dec 2025
review fromkayak
10.0
Easy pick up at airport and shuttle arrived quicklyReviewed 11 Dec 2025
review fromkayak
6.0
Had a problem with pick-up. Got the text of which car to grab (in a specific parking spot) and was confirmed via text and email. When we tried to leave the check out person said he had no record of my reservation and no link to that car. So, it took a very long time to depart airport. Also, car was not very clean.Reviewed 11 Dec 2025
review fromkayak

Hertz car rentals near Waterloo Airport

Address

4807 University Ave

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00

Phone

+1 319 277 3552
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