Guest reviews
Overall rating
7.4
Good
Based on 3,842 reviews
Cleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
7.7
Value for money
7.4
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Terrible location, terrible customer service."
(in 677 reviews)
"Showed up, no cars available."
(in 361 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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10.0
Pros: Friendly staff. Easy pickup.
Cons: There weren’t great signs indicating where to park the car for drop off.
review from
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9.2
Much better
Pros: The associate who helped us was very friendly and knowledgeable. She was a great help!
Cons: The vehicle we had was a Jeep Compass and it was not very comfortable.
review from
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2.0
Cons: There was no one there when I arrived to pick the car up. Had to rent from another rental agency.
review from
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9.6
Pros: Absolutely everything, including the amazing service that the girl who attended us gave.Absolutely amazing.
review from
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10.0
Pros: I dropped off on a Saturday when this location is closed. The process was fairly straight forward for me.
Cons: I wish I had known ahead of time that this location was closed on a Saturday.
review from
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8.0
oops
Pros: Unlike the last time I rented a car at the Waterloo Iowa airport, there was someone on duty. The last time I had to hire a taxi, book a hotel room and hire a taxi the next day and still had to wait for agent to arrive. Unsure which rental company I used before.
Cons: The dashboard lights went off and on for no reason. I got caught speeding because the odometer was not lit up and I had a difficult time judging my speed in unfamiliar terrain and car.
review from
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4.8
Cons: Was told one price. Was charged almost double . Very misleading.
review from
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10.0
Pros: Everything was as promised. Easy pick up and drop off and good price.
review from
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6.0
Pros: See above.
Cons: See above.
review from
Other suppliers in Waterloo scored
Where can I find Hertz car rentals in Waterloo?
2790 Livingston Lane, Hertz car rentals
Address
2790 Livingston LaneHours
| Monday | 09:00 - 13:00 14:00 - 17:30 |
| Tuesday | 11:00 - 17:00 |
| Wednesday | 11:00 - 17:00 |
| Thursday | 11:00 - 17:00 |
| Friday | 09:00 - 13:00 14:00 - 17:30 |
| Saturday | |
| Sunday | 13:00 - 22:00 |
Phone
+1 319 287 5189FAQs about renting a car from Hertz in Waterloo
What is the most popular rental car from Hertz in Waterloo?
Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz in Waterloo.
How many car rental locations does Hertz have in Waterloo?
Hertz has 1 rental location in Waterloo. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Waterloo airport (ALO)?
Yes
Does Hertz offer shuttle or airport pick-up services from Waterloo airport (ALO)?
Yes