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|"Great staff and very comfortable room"||(in 23 reviews)|
|"Very friendly and helpful staff"||(in 141 reviews)|
|""breakfast was excellent, friendly staff""||(in 73 reviews)|
|"Not a five star hotel."||(in 9 reviews)|
|"Water in the pool seemed dirty"||(in 12 reviews)|
|"should not charge for Wifi!"||(in 7 reviews)|
|friendly staff||in 325 reviews|
|great location||in 267 reviews|
|excellent hotel||in 181 reviews|
|good breakfast||in 159 reviews|
|comfortable bed||in 127 reviews|
|sports bar||in 99 reviews|
|swimming pool||in 51 reviews|
|service slow||in 48 reviews|
|view of the river||in 43 reviews|
|five star||in 37 reviews|
|king size||in 34 reviews|
|walk from the main square||in 27 reviews|
|roof top bar||in 26 reviews|
|room with a view||in 25 reviews|
|great room||in 24 reviews|
|old town||in 24 reviews|
|wifi was not free||in 22 reviews|
|krakow||in 19 reviews|
|highly recommend||in 17 reviews|
|market square||in 11 reviews|
|first class||in 9 reviews|
|hot chocolate sachets||in 9 reviews|
The staff was excellent, friendly and personable. The hotel was very clean. The restaurants were first class
Great location, welcoming staff, and comfortable beds! A+ all around.
Excellent hotel from top to bottom, I would definitely recommend to anyone traveling to Krakow. Great location, just outside the old-town ring. Easy walk to many areas and attractions. Supermarket just down the street, too. Wonderful staff as well.
I was disappointed that the in-room wifi was not free, but sadly, that seems to be more and more common.
Visitors to Krakow, Poland, will find that the Sheraton Grande Krakow offers a location well suited for business or leisure travelers to town. This is a five-star hotel offering luxury amenities in the heart of the urban area. Within just a few minutes of the property, guests will be able to find the National Museum, the Zygmunt Bell, Wawel Cathedral, and much more. Shopping, dining, and nightlife can all be found nearby. The nearest airport to the hotel is J. Paul II Balice International Airport, which is just seven miles away.
There are 232 guest rooms on property, split between standard rooms and suites. All offer luxury bedding, updated décor, and other amenities. All rooms include climate controls, flat-screen TVs, private bathrooms with rainfall showers, hairdryers, luxury toiletries, work desks, a minibar, and more. All rooms are non-smoking. Suites offer additional living space.
During their stay, guests will be able to dine at the hotel’s Roof Top Terrace & Lounge Bar where they’ll find international fare and drinks. The Olive Restaurant is also available, as is Qube Vodka Bar & Café. Finally, there’s Some Place Else, which serves casual American fare in a sports bar-like atmosphere. There is a full fitness center on property for guests, and plenty of meeting space. Wedding facilities are also available. There is a heated swimming pool, as well as airport transportation. Paid parking is available.
While there is plenty of dining on property, guests can access almost 70 other restaurants within less than a mile of the hotel.
based on 1,467 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Grand Krakow reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Grand Krakow for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Grand Krakow is located at Ul. Powisle 7 in Stare Miasto, 0.8 km from the centre of Krakow. Smocza Jama is the closest landmark to Sheraton Grand Krakow.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Grand Krakow.
Yes, Sheraton Grand Krakow offers free Wi-Fi.
No, Sheraton Grand Krakow does not offer free parking.
No, Sheraton Grand Krakow does not offer free airport shuttle service.
Sheraton Grand Krakow is 10.2 km from Krakow J. Paul II Balice. Sheraton Grand Krakow is 76.3 km from Katowice Pyrzowice.
Yes, Sheraton Grand Krakow is a pet-friendly hotel.
Yes, Sheraton Grand Krakow has a pool on-site.
Sheraton Grand Krakow has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.