Kudowa-Zdrój hotels

Pros: Everything

Cons: Nothing

Pros: Very nice staff, clean room, nice restaurant with very good breakfast.

Pros: for us 9,9 out of 10

Pros: Hotel was clean and new

Cons: Small sauna and jacuzzi for extra money before booking

Pros: Comfortable and clean room, very good breakfast. Nice staff.

Pros: 3* hotel with 4* rooms and 4* breakfast, free parking, excellent breakfast, city center 10 mins walk

Pros: Everything was perfect. We was surprised very nice because our little dog had a meal in our room from Willa Spa Scaliano. Thank very much. The breakfast was delicious and very rich.

Pros: From the moment we arrived, we were delighted with our stay. Staff were so nice and amenable, even towards our 2 month old daughter. Hotel is very well decorated and rooms were very nice, just what we needed. Restaurant is amazing and waiter really nice. Some people said the restaurant was overpriced - maybe so but you pay for what you get. The meat was so tender, well cooked and presented. Well worth it in my books and some of the best steak I had in a long, long time. Very nice extra that you can book the jacuzzi for yourself for an hour We will definitely be back again, enjoy the scenery, peace and quiet and the hotel. Will use the Spa move next time

Pros: Very nice breakfast. Lots of local products. Friendly staff. Nice decoration

Cons: Extra patents for spa and not available at all times

Pros: Ladies at the reception were very nice and the cleaning service absolutely great. Loved the view from the balcony and bedroom was a great size.

Cons: Prices in the room were different than the ones that restaurant has charged us after ordering the dinner to the room. The cheapest Steak in the room was 19 zl/ 100 g (cheapest and only available... out of 5 other on the menu) and they have charged us 31 zl/ 100 g - making the worst part of the steak twice as expensive than back in Ireland... We wouldn't be that upset if the steak was eatable... but it was tough and fatty.. Not happy at all and hearing ' other people liked it' is unacceptable... and not even informing us that prices in room were different than actually in the restaurant... Ridiculous. Oh and we had to go downstairs to pick the dinner up ourselves ! And the taxi driver that was booked from the hotel (Mr Waldek) once he heard we're coming from outside of the country charged us more than they would back home...

Pros: Like at home. Nice and clean. Good service. Perfect location.

Cons: Too small choice of breakfast meals.

Pros: Great staff and service. Charm and real character. Felt like home away from home.

Cons: That I had to leave. Will be back!

Pros: Look very nice. Location is good. Staff is very friendly. Parking is free close to hotel. Big and comfortable rooms

Cons: It was not clean after previous visitors, garbage in the recycle bin. It was noisy if the window on the street side. I would say little bit strange breakfast. It was a frankfurters without eggs.

Pros: Breakfast!

Pros: Buffet breakfast was very convincing and full, also coffee.

Cons: Little too expensive

Pros: very good location

Pros: food

Cons: pool, sauna closing at 9:00PM

Cons: breakfast was not good at all. Only thing which was nice were scramble eggs. However that was all. Instead of buffet there was single plate which was delivered rest for the taking was only bread. Limited selection of fruit and no possibility of getting additional not sweet items chees ex.

Pros: everything, i cant complain really

Cons: screaming kids at breakfast time but that wasnt your fault.

Pros: Excellent breakfast, modern hotel, free water, tea and coffee in the room

Pros: Fantastic breakfast and facilities. Close to the town centre.

Pros: Good location. Nice staff. Nice and clean room. Good parking area, also suitable for motorcycle. Great breakfast.

Pros: Big, tasty breakfast

Cons: Bathroom looks little old - there are dark spots under shower etc. restaurant for lunch wasn’t tasty - hamburger looks different on ads, reality is much more poor.

Pros: Great location to explore national park and if you want to get to Errant Rocks early. We had a car so not sure what the transport links are like. The rooms were nice size, comfortable beds and very clean. Spa was OK could have been cleaner.

Cons: The staff. Rude at breakfast, rude at reception, very unhelpful with any question we asked.

Pros: We arrived around 19:00 and asked from the woman in the reception for one more pillow with a Polish translator. She raised her voice and said NO, We asked her to help us, but she was unfriendly and unhelpful. The location near the forest was very good for us. The room was comfortable, new, well equipped and clean, but quit small.

Cons: The woman at the reception was uncooperative

Pros: Good location

Pros: Friendly and child aware. Lots of activities

Pros: Breakfast was absolutely gross, nothing good

Cons: Nothing good to choose

Pros: Breakfast was excellent. Location was very close to my business meeting.

Pros: The wellness facility

Pros: convenience, good food, pleasant service

Cons: Poor fittnes room

Pros: Great indoor water fun and relax area attached

Cons: Most staff is grumpy, doesn't speak any English and when you get stuck in the glass-walled elevator, don't expect help

Cons: The sauna was extra paid.

Pros: Hotel is very nice. Very good location. Very good breakfast.

Cons: The complain I have is that I have ordered two same rooms lux. One was fine, other room was not the same class at all and was missed the view on the montains as discibed on the booking site.. As for the Staff it depends. Some very polite, other just doing her job without smile on the face. This goes for reception as well the Spa and restaurant . Water could be little wormer in the pool.

Pros: Excellent breakfast, great choice. Pleasant pool and jacuzzi.

Cons: Extra payments for bathrobe and sauna.

Pros: The interior is very luxurious. I wish I could have stayed longer and would highly recommend hotel.

Cons: Bed was hard.

Pros: Very high quality breakfast and dinners. Really tasty. Nice triple room with balcony. All what you need is there. Very polite receptionists and barman. Also Spa administrator. Wanted to help and be supportive. Good location aside the crowd street with a few steps ( good 10 minutes walk) to main cafeterias and restaurants. Spa area - good it is there. A lot of parking places allocated to hotel. Price per dog acceptable- 40 pln per night. In fact it is reasonable stay for the price you pay, however not for long time.

Cons: I believe there are two aspects to work on: 1. More trust to people ( guests) needed- a lot of forbidden signs every where in hotel, immediate payments at bar, additional payments for sauna per hour, payments for salt cave, payments for bath dressing- gown. Leaving 650 pln per night should be appreciated. 2. It is high time to do some reconstruction of swimming pool and hot air sauna, whirlpools. It shows some years there.

Pros: Quiet and off main street but close to everything. Good breakfast.

Pros: The Receptionist (sorry I didn’t get her name) yesterday morning 24 August and today morning 25 August is so pleasant and very helpful on our needs especially in contacting a taxi for our trip back to our place. The dining staff are very friendly. The hotel interior designs are so beautiful. We enjoyed the jacuzzi, sauna and massage

Cons: There is no enough electrical outlet available in the room for us to charge our cellphones. The beddings have unpleasant smell. The blanket is so small for double bed it is like for single bed only.

Cons: Most stressful stay in Poland I have ever experienced. Hotel does not seem to cater for English-speaking guests , is overpriced ( around £87 per night ).We have booked via booked.com Deluxe triple room described as ‘corner room larger than standard , with balcony ...’. The room was very small. It was not possible to comfortably get into bed unless you crawl from the foot of the bed. The distance from the wall to bed was actually so small that you could not put there you feet - I have attached picture so anyone could see this themselves .Our hair dryer was broken and fixed after two days from reporting it. Breakfast has limited selection and there is not butter provided just oil based spread – and not very nice for this matter. Three people room but only two bed duvets were provided. WI-FI is almost not existent - only available by the entry door! Non- smoking room but when you enter it - the smell of smoke was just overpowering.The swimming pool it looks good on picture. The handles are broken so when I push from wall my foot caught edge of broken fitting and it cut 3 toes.SPA Hotel but you need to purchase separately usage of dressing gowns.Steam sauna smells of mould - very unpleasant.For Finish sauna you do need to pay separately around £9 per session.Advertised balcony was the width of the glass door – again nothing as shown on the picture. Atmosphere of the hotel is of the retirement home. When I complained at the reception that the room we were given is for two people and not what we booked - I was told that I should have booked directly with the hotel and not booking.com or book an ‘apartment.'The City tax could only be paid in cash (that what receptionist said).The final stroke however was the bill; received several pieces of papers hand written in Polish which receptionist added incorrectly. When I pointed this mistake out - I was told ' You are right' - but no apology was made!!!.

Pros: Large rooms comfortable bed

Cons: Very outdated.. Could not get a massage. Restaurant closed at 6pm & had to give order the day before so had to go out to eat.

Pros: Great location, restaurants close by. Friendly helpful staff, clean rooms. Very nice breakfast

Cons: Really, really needs A/C in rooms when it’s hot. Was 32C when we arrived, room was an oven until about 3 AM

Pros: The communication with the facility was great. I lost an item and they sent it by post as soon as I informed them about it. Many thanks!

Pros: The location was good, easy to get to Czech Republic, the table mountains (Gory Stołowe) and there was a lot of local restaurants, a nice park and some other touristic attractions and museums close-by.

Cons: Travel connections in terms of transport across the border can be difficult if later in the evening, but through out the daytime probably generally ok. (no fault of the property!)

Pros: Great breakfasts

Pros: Perfect location, furnished in Old Style Polish so felt homely.

Cons: With the high temperatures in Europe the hotel was hot at night, but we new it had no air conditioning when we booked so was not a disappointment

Pros: The rooms were very large and the balcony had an amazing view. The location was perfect, close to everything.

Cons: This place is a medical sanctuary. I expected the staff to speak no English, but I traveled with three polish natives and even they were struggling to communicate. We paid for breakfast with and we were turned away being told it was for "members only" only to find out the next day that we should've checked in with front desk. Also we wanted to use the "pool" but no one knew if we needed to bring our towels from the room and after walking across the street to the building where it's located we had to walk back to get them. The staff was rude! Very Locals Only Welcome Attitude. I will not be back

Pros: New towels and bedsheets and location was perfect. Staff took car parking cost off the total amount as we didn't park there and accidentally didn't realise they had a car park

Cons: Dirty floor, dirty and Stained sofas not even hoovered, bathroom stinks, shower broken, dirty walls, toilet not cleaned and breakfast was only available for 1 hour between 8 and 9am