B Resort and Spa Located in Disney Springs Resort Area

An expensive trip

The reviews on this place are a mixture. I stayed an entire week. With that said, I liked that the hotel was modern. It has lots of relaxing touches, such as, the oversized waterfall shower, and strait modern lines. The room itself was modern with dark wooden furniture, and crisp white linens. I stayed on the 11th floor, and my room was okay.

The hotel was pricey! They put a $50.00 hold per night on your credit card for possible incidentals along with a $30.00 per night resort fee. There are also other hidden fees like "tourist" fees. The transportation does not include hotels, or transportation that isn't Disney related (No shopping, no Universal etc..). It cost $22.00 per day to park your car. The extra costs of this hotel to me was not worth the stay. They staff were friendly, but never went out of their way to help you. The hotel is older, it needs some serious TLC. The numbers of my room had been hot glued back to the wall. I also had a problem with their being balconies, but you are not allowed to open the door to the balcony. I wouldn't stay here again.

Needs (significant) improvement

It was a “Disney Springs” resort, which meant we had access to the parks “Extra Magic Hours.” Bus transportation to parks was quick and convenient (part of $30/day resort fee).

Excpected much more for this price. This was no “resort;” more like a step up from an interstate motel. Walls were thin; rooms noisy. Water in shower was inconsistent... hot one minute, cold the next. In-room refrigerator didn’t work (they did bring a replacement). Hallway walls had mildew growing on them and paint peeling off. The ceiling in the hallways was crumbling and water leaking from roof. Dining was way overpriced. If you have a second option in Orlando, take it.