Arriva Hotel

Location and front desk people.

No soap holder in the shower, towels are very old, soap/ shampoo are very poor quality. Continental break fast doesn’t have even eggs and fresh fruits. Very limited option.

Super Bare bones room.

We asked for a quiet room and this was at the back of the hotel and we had no traffic noise or noise from other guests so a peaceful night's sleep. The bedding was clean and the bathroom though tiny was very clean - including the grouting!!

The T.V. in the room looked new (though cheap) and had not been tuned in so we did not have this facility. The bathroom door didn't glide properly so was a little bit embarrassing when using the toilet!! The carpet looked very "iffy" it was more old and tired than dirty - I'm glad I took flip flops, and the paintwork was very bad. However, you get what you pay for and we were looking for a cheap hotel and this was certainly that.

It was very close to the city, I could walk from oxford street which is great if you think of the crazy saturday afternoon traffic. It was basic but nice. It had everything you need for a weekend trip to London and the hotel staff was friendly.

The breakfast was really basic but enough. Furthermore there was no warm water in the morning, both days on Saturday and on Sunday but in the evening it was hot. We just had to figure that out first but you can deal with it when you know it!

As an elderly person I was given a ground floor room without having to make a special request. There was also a good lift to the basement for breakfast.

Bathroom sink had a plug that needed repair. It was impossible to pull it out once it was stuck in; the lever was broken. Also the bathroom door needed oiling; it squeaked horribly!